Lacey Asher
South Point,OH
Summary
Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dependable office assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Competent Behavioral Health Technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated. Diligent program support professional well-versed in evaluating behavioral and physical needs of Substance Abuse clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant
West Virginia Choice
07.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Edited and proofread documents for accuracy and completeness.
Behavioral Health Technician
OVP Health
07.2022 - 03.2023
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Searched resident belongings prior to and during stays.
- Taught clients how to complete basic household chores and prepare food.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Resident Assistant
Southern Hope Recovery
09.2021 - 03.2022
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Coordinated activities and events to create safe, positive and inclusive environment.
Sales Associate
Rue 21 Store
10.2020 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Certification - CDCA
CEU Matrix
Online06.2024
High School Diploma -
South Point High School
South Point, OH05.2020
Skills
- Social Media Knowledge
- Microsoft Word
- Multi-Line Phone Proficiency
- Team Bonding
- Sorting and Labeling
- Valid Driver's License
- Employee Training
- Microsoft Outlook
- Microsoft Windows
- Filing
- Customer Service
- Patient Charting
- Documentation And Reporting
- Dedicated Team Player
Certification
CPR Certification
Timeline
Office Assistant
West Virginia Choice
07.2023 - Current
Behavioral Health Technician
OVP Health
07.2022 - 03.2023
Resident Assistant
Southern Hope Recovery
09.2021 - 03.2022
Sales Associate
Rue 21 Store
10.2020 - 04.2021
Certification - CDCA
CEU Matrix
High School Diploma -
South Point High School
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