Lacey Barnes
La Plata,MD
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
FINANCIAL ANALYST
CareFirst
08.2023 - Current
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Strategically managed large-scale datasets while ensuring privacy compliance under HIPAA regulations.
- Enhanced decision-making processes with relevant, actionable insights derived from thorough analysis of available healthcare information.
- Identified potential cost-saving measures through detailed examination of hospital utilization patterns and resource use trends.
Pharmacy Technician
Aya Healthcare
01.2023 - Current
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Resolved third-party billing, computer system, and customer service issues
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Performed various pharmacy operational activities with a strong commitment to accuracy, efficiency, and service quality.
- Coordinated medication therapy management services alongside pharmacists to optimize patient outcomes.
HEALTHCARE MANAGEMENT INTERN
Netrin Health LLC
08.2022 - 12.2022
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Supported with creating project marketing materials to promote services.
- Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.
- Helped meet changing demands by recommending improvements to business systems or procedures.
LEAD CERTIFIED PHARMACY TECHNICIAN
Ann Arundel Medical Center
05.2020 - 08.2022
- Streamlined pharmacy operations for increased efficiency and accuracy in medication dispensing.
- Collaborated with pharmacists to ensure proper medication storage, handling, and labeling practices were maintained.
- Developed strong relationships with healthcare providers, facilitating seamless communication for enhanced patient care coordination.
- Implemented innovative solutions to optimize workflow efficiency within the pharmacy team.
- Trained and mentored new pharmacy technicians, fostering a supportive learning environment.
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
CERTIFIED PHARMACY TECHNICIAN
Walgreens
07.2018 - 04.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Stocked, labeled, and inventoried medication to keep accurate records
- Reviewed and verified customer information and insurance provider information
- Helped the pharmacist clear problematic prescriptions and address customer questions to keep the pharmacy efficient.
Education
Bachelor of Science - Healthcare Management
Towson University
Baltimore, MD12.2022
Associate of Science - Biology
College of Southern Maryland
La Plata, MD01.2019
Skills
- Pharmacy Software Proficiency
- Financial and operational reporting
- MS Office Suite
- Data Analysis
- Workflow Optimization
- Insurance Verification
- Pharmacology knowledge
- Healthcare regulations
- Medicare and Medicaid process
- Medication Therapy Management
- Pyxis MedStation
- Epic Software Proficiency
Certification
CPhT - Certified Pharmacy Technician
Timeline
FINANCIAL ANALYST
CareFirst
08.2023 - Current
Pharmacy Technician
Aya Healthcare
01.2023 - Current
HEALTHCARE MANAGEMENT INTERN
Netrin Health LLC
08.2022 - 12.2022
LEAD CERTIFIED PHARMACY TECHNICIAN
Ann Arundel Medical Center
05.2020 - 08.2022
CERTIFIED PHARMACY TECHNICIAN
Walgreens
07.2018 - 04.2020
Bachelor of Science - Healthcare Management
Towson University
Associate of Science - Biology
College of Southern Maryland
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