Lacey Bass
Boyce,LA
Summary
Compassionate, creative, and effective Teacher with valuable experience in classroom administration, professional development, and project planning. Equipped with an extensive background in versatile education environments. Student-centric instructor, academic facilitator, and motivational coach. Competent at performing independently or as a member of a teaching team. Well-versed in classroom and online technologies. Qualified Training Coordinator with. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation.
Overview
15
15
years of professional experience
Work History
Teacher
Rapides Parish School Board
01.2014 - Current
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Helped students explore concepts with engaging, learning-focused activities.
- Mentored new teachers by providing instructional coaching, professional development, and support in the classroom.
- Reviewed data and created data-driven plans for student success.
Secretary's Assistant
Rapides Parish Court House
05.2013 - 10.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
Bank Teller
Whitney Bank
03.2012 - 04.2013
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
Cashier Tanning Salon
Club 360 Tanning
03.2011 - 02.2012
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Leader
Chuck E Cheese
05.2009 - 03.2011
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Assisted in recruitment to build team of top performers.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Master of Science - Educational Leadership
Northwestern State Universtiy
Natchitoches, LA05.2021
Bachelor of Arts - General Studies
Northwestern State University of Louisiana
Natchitoches, LA12.2014
High School Diploma -
Northwood High School
Lena, LA05.2009
Skills
- Mentoring
- Shift Scheduling
- Quality Improvement
- Coaching
- Employee Evaluation
- Documentation And Reporting
- Employee Coaching
- Materials Organization
- Training delivery
- Verbal and written communication
- Leadership training
Timeline
Teacher
Rapides Parish School Board
01.2014 - Current
Secretary's Assistant
Rapides Parish Court House
05.2013 - 10.2013
Bank Teller
Whitney Bank
03.2012 - 04.2013
Cashier Tanning Salon
Club 360 Tanning
03.2011 - 02.2012
Team Leader
Chuck E Cheese
05.2009 - 03.2011
Master of Science - Educational Leadership
Northwestern State Universtiy
Bachelor of Arts - General Studies
Northwestern State University of Louisiana
High School Diploma -
Northwood High School
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