Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacey Bates

Euless,TX

Summary

Dynamic and results-driven professional with extensive experience at Albertsons Co. Proven track record in enhancing customer satisfaction through exceptional service and effective staff leadership. Skilled in workplace safety and time management, consistently achieving high-quality standards while fostering a collaborative environment. Committed to driving sales growth and operational excellence.

Driven professional with excellent customer service, leadership and sales abilities. Extensive experience in retail environments and well-versed in meat types, cuts and processing.

Communicated with customers to determine needs and make product suggestions.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

10
10
years of professional experience

Work History

Butcher Block Supervisor

Albertsons Co.
09.2024 - Current


  • Collaborated with store management to develop promotions and special events, driving sales growth in the department.
  • Maintained a clean, safe, and sanitary work environment to comply with health regulations.
  • Provided exceptional customer service by addressing inquiries promptly and offering expert advice on meat selection and preparation.
  • Created a positive work environment that promoted employee engagement and high levels of job satisfaction.
  • Assisted customers with special orders or custom requests, providing personalized service that exceeded expectations.
  • Reduced shrinkage levels through careful monitoring of stock rotation and implementing loss prevention measures.
  • Conducted regular quality checks on meat products, ensuring adherence to company standards and food safety guidelines.
  • Trained new team members on proper techniques and safety procedures, improving overall performance.

Drive Up And Go

Albertsons Co.
12.2023 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Deli Clerk

Albertsons Co.
12.2023 - 03.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Delivery Driver

DoorDash & Uber
07.2020 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.

Machine Operator

QuikTrip
03.2015 - 12.2020
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.

Education

Fine Arts

Trinity High School
Euless, TX
05-2002

Skills

  • Workplace safety
  • Staff leadership
  • Schedule management
  • Cross-department collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Excellent communication
  • Active listening

Timeline

Butcher Block Supervisor

Albertsons Co.
09.2024 - Current

Drive Up And Go

Albertsons Co.
12.2023 - 09.2024

Deli Clerk

Albertsons Co.
12.2023 - 03.2024

Delivery Driver

DoorDash & Uber
07.2020 - 12.2023

Machine Operator

QuikTrip
03.2015 - 12.2020

Fine Arts

Trinity High School

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Lacey Bates