Accomplished RN Case Manager with a proven track record at Methodist Healthcare at Home, enhancing patient recovery through expert care coordination and clinical assessment. Skilled in HIPAA compliance and fostering team collaboration, I significantly improved treatment strategies and patient education, achieving a notable increase in care consistency and patient satisfaction.
Overview
7
7
years of professional experience
Work History
RN Case Manager
Methodist Healthcare at Home
12.2021 - Current
Educated patients and caregivers on healthcare protocols and processes.
Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Educated family members and caregivers on patient care instructions.
Implemented care plans for patient treatment after assessing physician medical regimens.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Managed patients recovering from medical or surgical procedures.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Charge Nurse
Regency Integrated Health Services LLC
04.2020 - 07.2021
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Supervised and managed daily scheduling, tasking, and administration.
Collaborated with other healthcare professionals to provide quality patient care.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Implemented care plans for patient treatment after assessing physician medical regimens.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Evaluated patient histories, complaints, and current symptoms.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Educated family members and caregivers on patient care instructions.
LVN Charge Nurse
Regency Integrated Health Services LLC
08.2018 - 04.2020
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
Took samples to complete diagnostic and routine assessment tests.
Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
Served as charge nurse, caring for patients with serious illnesses.
Supported diagnoses by taking blood samples from patients for laboratory testing.
Delivered emotional support to patients and families during challenging times.
Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Helped patients complete bathing, dressing and eating.
Administered medications and injections to patients.
Caregiver
Private Client
12.2017 - 06.2018
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted patients with self-administered medications.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Built strong relationships with clients to deliver emotional support and companionship.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Clinical Nurse Coordinator, Emergency Department at HCA Healthcare: Methodist HealthcareClinical Nurse Coordinator, Emergency Department at HCA Healthcare: Methodist Healthcare
Charge Nurse, Emergency Department at HCA Healthcare: Northeast Methodist HospitalCharge Nurse, Emergency Department at HCA Healthcare: Northeast Methodist Hospital