Lacey Belanger
Pak Rite
Lewisburg,OH
1
Certification
3
years of professional experience
Detail-oriented individual known for strong problem-solving abilities and effective team management. Committed to achieving operational excellence through process improvements and high standards of client service.
Work History
Team Leader
1 Year 7 Months- Led team in achieving operational efficiency and maintaining high-quality standards.
- Oversaw daily workflow, ensuring timely completion of tasks and adherence to schedules.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Trained new employees on safety protocols and equipment usage.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Cashier
1 Year 10 Months- Processed customer transactions accurately and efficiently at point-of-sale terminals.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Collaborated with team members to improve workflow and reduce wait times for customers.
- Resolved customer complaints with professionalism, improving overall satisfaction scores.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma
Skills
People management
Performance improvement
Process improvement
Safety management
Customer service
Client service
Issue resolution
Teamwork and collaboration
Attention to detail
Verbal and written communication
Time management
Adaptability and flexibility
MS office
Problem-solving
Relationship building
Financial oversight
Certification
Forklift Certified
Timeline
Team Leader
Pak Rite
01.2025 - CurrentRead More
Cashier
Walmart
03.2023 - 01.2025Read More
Tri-county North Highschool
High School Diploma
Read More