LACEY BRYANT
Bainbridge,GA
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2025
2025
years of professional experience
Work History
MANAGER
Bristol Home Furnishings
BAINBRIDGE, GA
11.2024 - Current
- Led a team of employees, ensuring high productivity and excellent customer service.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Developed and implemented financial strategies to drive company growth and increase profitability.
- Created monthly performance metrics that tracked key performance indicators.
- Monitored customer account details for payment activity.
- Developed sales strategies to meet or exceed monthly sales goals.
- Processed incoming mail, including checks, invoices, and other documents related to creditors' accounts.
MANAGER
Badcock Home Furniture & More
Bainbridge, GA
04.2010 - 11.2024
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Monitored customer accounts for changes in financial status or contact information.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
- Processed incoming mail and faxes related to insurance claims.
- Analyzed customer credit histories to determine appropriate credit limits and payment terms.
- Provided information on credit terms and conditions.
Cashier
The Home Depot Inc
Bainbridge, GA
01.2008 - 05.2009
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Front Desk Receptionist
The Holiday Inn Express
Bainbridge, GA
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Greeted customers warmly and made them feel welcome.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Verified accuracy of billing invoices prior to submitting them for payment processing.
- Assisted guests with check-in and check-out procedures as needed.
Education
Master of Science - Psychology
Ashford University
San Diego, CA10-2018
Bachelor of Science - Health Administration
Ashford University
San Diego, CA05-2016
Skills
- Verbal and written communication
- Marketing
- Team leadership
- Decision-making
- Time management
- Conflict resolution
- Sales techniques
- Goal setting
References
References available upon request.
Timeline
MANAGER
Bristol Home Furnishings
11.2024 - Current
MANAGER
Badcock Home Furniture & More
04.2010 - 11.2024
Cashier
The Home Depot Inc
01.2008 - 05.2009
Front Desk Receptionist
The Holiday Inn Express
Master of Science - Psychology
Ashford University
Bachelor of Science - Health Administration
Ashford University
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