Summary
Overview
Work History
Education
Skills
Timeline
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Lacey Carpentier

Grand Rapids

Summary

Strategic Business Administrator with 20 years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Successful supervisor of targeted marketing strategies with measured growth targets in mind.

Overview

21
21
years of professional experience

Work History

Business Director

Degage Ministries
01.2019 - Current
  • Observed all laws, regulations and other applicable obligations.
  • Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
  • Executed training programs.
  • Processed employee expense reports quickly to prevent delays in payouts.
  • Developed strategic plans and initiatives.
  • Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
  • Lead design and review sessions with technical and business staff.
  • Served as executive staff liaison to several committees.
  • Developed monthly reports.
  • Oversaw HR training, coaching, mentoring and staff retention.
  • Reduced errors in accounting and financial reporting by modifying current processes.
  • Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
  • Reconciled business and creative needs.
  • Prepared operational and salary budgets.
  • Contributed to economic success by participating in budgeting process.
  • Represented company at conferences and seminars to boost outreach.
  • Drove specification, scheduling, status and review processes.
  • Used measurements, analysis and process alternatives to arrive at best practices.
  • Directed managers of rapidly growing team.
  • Oversaw adequacy and soundness of organization's financial structure.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Business Director

HotWater DR Pool & Spa Service
01.2003 - 07.2018
  • Directed business processes from conceptualization through end-user delivery.
  • Evaluated business data and reported o findings to inform stakeholders.
  • Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
  • Managed day-to-day development issues.
  • Developed strategic plans and initiatives.
  • Lead design and review sessions with technical and business staff.
  • Developed monthly reports.
  • Oversaw HR training, coaching, mentoring and staff retention.
  • Streamlined workflow.
  • Reconciled business and creative needs.
  • Prepared operational and salary budgets.

Education

Associate of Applied Science - Psychology

University of Alaska Anchorage
Anchorage, AK
05.2000

Skills

  • Clerical Support
  • Delivery Schedules
  • Business Management Software
  • Status Updates
  • Bank Reconciliation
  • Data Communications
  • Social Media Platforms
  • Business Recordkeeping
  • Budgeting and Allocation
  • Business Operations Management
  • Accounts Payable and Accounts Receivable
  • Business Administration
  • Business Marketing
  • Weekly Payroll

Timeline

Business Director

Degage Ministries
01.2019 - Current

Business Director

HotWater DR Pool & Spa Service
01.2003 - 07.2018

Associate of Applied Science - Psychology

University of Alaska Anchorage

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Lacey Carpentier