Lacey Chaplin
Newton,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Assistant Property Manager
Evan’s Realty
Dothan, Alabama
04.2026 - Current
- Coordinated communication between tenants and management for effective property operations.
- Assisted in lease administration and tenant onboarding processes for smooth transitions.
- Managed maintenance requests and ensured timely resolution of tenant issues.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Explained policies and procedures to tenants and enforced rules.
- Prepared monthly financial reports for review by the property manager.
- Ensured compliance with all applicable laws related to fair housing practices.
- Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
Real Estate Agent
ERA Porch Light Properties
Dothan, Alabama
04.2026 - Current
- Assisted clients in buying and selling residential properties effectively.
- Prepared and presented property listings using marketing strategies.
- Negotiated contracts between buyers and sellers professionally.
- Maintained accurate records of client interactions and transactions.
- Responded promptly to client inquiries via phone or email.
- Managed real estate transactions from initiation to closing.
- Coordinated appointments to show homes to prospective buyers.
- Conducted market research to identify property values and trends.
Leasing Agent
Evan’s Realty
Dothan, Alabama
10.2025 - 03.2026
- Managed tenant inquiries and scheduled property showings at Evan's Realty.
- Prepared lease agreements and ensured compliance with local regulations.
- Conducted property inspections to maintain quality standards and tenant satisfaction.
Wait Staff Member
Beef O Bradys
Enterprise, Alabama
03.2004 - 05.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and answered questions about food items.
- Trained new servers on restaurant procedures and customer interaction techniques.
- Managed cash handling and ensured accurate payment processing at the end of shifts.
- Handled guest complaints promptly to enhance overall dining experience.
- Resolved customer complaints promptly and professionally.
- Trained new staff on restaurant policies and service procedures.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Processed payments accurately using cash registers or point-of-sale systems.
Education
Realtor - Real Estate Licensing
Southeast Alabama Association of Realtors
07.2022 - 08.2022
GED -
Carroll High School
Skills
- Property valuation
- Contract negotiation
- Transaction management
- Customer service
- Relationship building
- Problem solving
- Time management
- Attention to detail
- Effective communication
- Team collaboration
- Networking
- Contract preparation
- Payment collection
- Property management
- Compliance enforcement
- Complaint resolution
- Marketing and advertising
- Fair housing regulations
- Property inspection
- Staff management
- Accounting operations
- Digital marketing
- Telephone and email etiquette
- Onsite tours
- Unit inspection
- Property tours and inspections
- Rent collection
- Occupancy management
- Record keeping
- Policy enforcement
- Legal notice preparation
- Appointment scheduling
- Showing and leasing of units
- Records management
- Tenant issue resolution
- Tenant conflict resolution
Certification
- Real Estate License
Timeline
Assistant Property Manager
Evan’s Realty
04.2026 - Current
Real Estate Agent
ERA Porch Light Properties
04.2026 - Current
Leasing Agent
Evan’s Realty
10.2025 - 03.2026
Realtor - Real Estate Licensing
Southeast Alabama Association of Realtors
07.2022 - 08.2022
Wait Staff Member
Beef O Bradys
03.2004 - 05.2024
GED -
Carroll High School