Lacey Delgado

Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets, dusts equipment, fixtures, surfaces, walls, cabinets, door trim, vents, cleans offices, tables, and telephones, glass windows/doors blinds, cleans white boards, sanitizes door handles/knobs, cleans kitchen items microwaves, ovens, refrigerators, coffee machines, dishwashers, empties all trash receptacle and recycling bins , replenishes soap and paper product, maintained clean and comfortable environment

• Kept building spaces premises clean inside and outside.
• Exhibits a service orientation toward customers and maintains productive working relationships
• Participates in the accomplishment of organizational , departmental, and workgroup goals and objectives
• Performs general tasks and manuel tasks associated with work activities, which may include moving furniture/equipment, assembling equipment setting up rooms for meetings/events, folding/stacking tables and chairs, loading and unloading materials
• Maintains exterior areas around commercial buildings which includes sweeping walkways, entryways, wiping window sills and disposing of debris from the ground
• Participates in accomplishments of organizational, departmental, and workgroup goals and objectives
• Receives various forms, reports, correspondence, logs , schedules, delivery receipts, chemical guides, material safety data sheets, mixing instructions, equipment operating manuals, policies, procedures, handbooks, reference materials, reviews, completes processes, forwards or retains as appropriate
• Monitors inventory levels of equipment, cleaning materials, tools, and supplies ensures availability of adequate materials to conduct work activities initiates requests for new or replacement items stocks and distributes supply items
• Cultivate inclusive and respectful working relationships that support a sense of belonging for all employees and community members
• Performs the essential duties of the job in various elements
• Maintains regular attendance and punctuality

• Commuting to Scottsdale Monday thru Friday
• Cleaning multiple locations per day in a timely manner
• Great customer service
• Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Supervised supplies in inventory and submitted reorder requests.
• Maintained floor cleaning and waxing equipment.
• Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
• Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

• Kindly greet every customer with smile
• Work at a fast pace while always keeping customer happy
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Operated cash register to record transactions accurately and efficiently.
• Maintained, balanced cash drawer, ensuring accurate accounting at end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Learned duties for various positions and provided backup at key times.
• Answered questions about store policies and addressed customer concerns.
• Maintaining a clean & sanitized work area at all times.
• Performed cash, card, and check transactions to complete customer purchases.

• Hired on to pull orders, went on to become cashier, shelf stocker became helping hand in office with filing, inputting invoices into computer
• Counted and verified orders picked to ensure accuracy
• Assisted customers with questions while pulling orders
• Scanned process cash, debt/credit, checks, etc.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Assisted customers with returns, refunds and resolving transaction issues.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Answered questions about store policies and addressed customer concerns.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Processed refunds and exchanges in accordance with company policy.

• Managed shift operations
• Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
• Served as reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Provided ongoing training for new hires, fostering positive team atmosphere that encouraged growth and development.
• Improved team productivity by implementing efficient scheduling and task delegation methods.
• Assisted managers in setting goals for each department within store and monitored progress toward those objectives regularly.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Handling customer complaints calmly and professionally while problem resolving solution
• Making sure our work place was safe environment
• Providing number one customer service
• Scheduling
• Payroll
• Always using FIFO method first in first out.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.