Lacey Duley
Kansas City,KS
Overview
10
10
years of professional experience
Work History
Westman Atelier and Hourglass Counter Manager
Nordstrom 0230
Overland Park, KS
05.2025 - 05.2026
- Building brand loyalty through compassionate service and accurate product recommendations.
- Tracking daily business and planning homegrown events to coincide with last years sales goals.
- Maintained counter and display areas for cleanliness and organization.
- Provided expert makeup application services for special events, ensuring client satisfaction through personalized looks that highlight natural features.
Hospital Administrative Representative
KCOI Performance Rehab
Leawood, KS
09.2024 - 05.2025
- Greeted, checked in, and explained current insurance benefits to new patients.
- Ensured all necessary documents were on file and processed co-payments per visit.
- Kept track of visit counts, authorization requirements, and prescription expiration dates.
Bobbi Brown Business Manager
Nordstrom 0230
Overland Park, KS
05.2021 - 09.2024
- Ensuring brand and team success by planning events and making monthly goals
- Making clients feel special with tailor made recommendations for the best products for their needs
- Organizing and labeling brand back stock, gifts with purchases, and installing visual updates
Clinique Business Manager
Dillards 0322
Overland Park, KS
09.2019 - 05.2021
- Managed event planning, coordinating, and executing to reach sale goals each month
- Trained, coached, and managed both full time and part time employees
Clinique Counter Manager
Ulta Beauty 553
Lee's Summit, MO
09.2018 - 09.2019
- Led sales in goal-oriented business on a daily, weekly, and quarterly level
- Promoted brand awareness through sampling and services
Beauty Advisor/ Prestige Beauty Advisor
Ulta Beauty 553
Lee's Summit, MO
06.2016 - 09.2018
- Collaborated with brand partners to drive successful events which included booking appointments, phone confirmation, and marketing a specific product line.
Education
Associate's of Arts Degree -
MCC Longview Campus, Lee’s Summit, MO
01-2018
High School Diploma -
Raymore-Peculiar High School
05-2016
Skills
- Customer Service Oriented
- Creative Problem Solver
- Team Player
- Organized
- Patient
Timeline
Westman Atelier and Hourglass Counter Manager
Nordstrom 0230
05.2025 - 05.2026
Hospital Administrative Representative
KCOI Performance Rehab
09.2024 - 05.2025
Bobbi Brown Business Manager
Nordstrom 0230
05.2021 - 09.2024
Clinique Business Manager
Dillards 0322
09.2019 - 05.2021
Clinique Counter Manager
Ulta Beauty 553
09.2018 - 09.2019
Beauty Advisor/ Prestige Beauty Advisor
Ulta Beauty 553
06.2016 - 09.2018
Associate's of Arts Degree -
MCC Longview Campus, Lee’s Summit, MO
High School Diploma -
Raymore-Peculiar High School