Lacey Ellis

• Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
• Provided superior customer service leadership by greeting and assisting customers.
• Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
• Implemented creative merchandising strategies to highlight promotional items and drive sales growth.
• Implemented loss prevention strategies to minimize shrinkage, resulting in reduced inventory discrepancies and increased profitability.
• Streamlined inventory management processes by effectively tracking incoming shipments and updating stock levels accordingly.
• Collaborated with other departments within the store on cross-promotional efforts aimed at increasing overall sales revenue.
• Assisted in planning special events such as fashion shows or product launches, managing logistics from concept to execution.
• Conducted regular performance evaluations for team members to identify areas of improvement and establish clear goals for advancement.
• Led team meetings regularly to discuss sales targets, review progress toward goals, and share best practices among colleagues.
• Coordinated seasonal floor sets to ensure timely transitions between collections while minimizing disruption to the shopping experience.
• Operated cash register and scanner to itemize and total customers' purchases, collect payment from customers and make change and bag merchandise.
• Developed strong relationships with vendors, negotiating competitive pricing and securing timely deliveries of new products.
• Resolved customer complaints promptly, ensuring satisfaction while maintaining a positive brand image for the company.
• Enhanced overall store appearance by maintaining clean, organized displays and ensuring merchandise was properly stocked.
• Collaborated with store management to develop targeted marketing campaigns that attracted new customers and increased foot traffic.

• Managed daily financial transactions accurately while adhering to established cash-handling procedures.
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• Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
• Developed creative marketing initiatives that attracted new customers to the deli department offerings.
• Negotiated with suppliers for better pricing options without compromising on quality standards.
• Utilized strong communication skills to resolve customer complaints promptly, maintaining positive relationships.
• Coordinated special events catering orders while ensuring timely delivery of high-quality products to clients'' satisfaction.
• Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
• Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
• Collaborated with store managers to implement promotional strategies resulting in increased sales.
• Evaluated employee performance regularly, offering constructive feedback for continuous improvement opportunities.

• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
• Established clear performance expectations for staff members which led to increased accountability.
• Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
• Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
• Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
• Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
• Led a team of professionals to consistently achieve or exceed performance targets.
• Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
• Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
• Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
• Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Work freight
• Cut fabric
• Maintain a clean department

• Conducted regular audits of product information on store shelves, rectifying any discrepancies or outdated materials in a timely manner.
• Working freight
• Zoning shelves

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

I was in charge of taking reservations, checking guest in, and checking guests out.

• Managed table turnover rate effectively allowing for more guests served per shift.
• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.