Lacey Essman
Oklahoma City,OK
Summary
Detail-oriented Warehouse Supervisor provides warehouse organization and team management skills developed over 13 years of superior performance in warehouse positions. Educates employees with acquired knowledge of shipping and receiving documentation, warehouse safety and inventory management. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
14
14
years of professional experience
Work History
Warehouse Supervisor
Cameron Schlumberger
01.2022 - Current
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Kept detailed records of inventories and merchandise inventory transactions.
- Revised and developed procedures to reduce risk and achieve compliance.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Resolved conflicts between team members and addressed complaints or grievances.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Monitored production levels and implemented measures to increase output.
- Used a Cycle Count Program to maintain inventory.
- Held employees accountable per the company's disciplinary matrix
- effectively communicating in email to customers and other departments
- SAP, AS400 ,and RFID
- Excell ,Office, Power Point, and word
Customer Service Coordinator
Cameron Schlumberger
06.2019 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained and managed customer files and databases.
- Coordinated logistics for customer orders.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Resolved concerns with products or services to help with retention and drive sales.
- Worked with corrective action teams to assess historical solutions and make proactive procedural adjustments.
- Ensured that all Frac rental equipment was tagged using the RFID system to maintain rental inventory.
- Corresponded with other departments to ensure the correct equipment was repaired for the customer .
- Worked with other Cameron locations to get rental inventory that was needed for a job site.
- SAP,RFID systems
Materials Specialist
Cameron Schlumberger
07.2018 - 06.2019
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Researched desired materials and sourced reliable, high-quality and cost-effective vendors.
- Operated automated part carousel to prepare piece count parts needed for packaging and labeling.
- Coordinated schedules with suppliers to maintain adequate material levels.
- Published weekly reports to track production levels, maintenance usage and inventory consumption using SAP and Excell.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
- Performed root cause analysis to implement corrective actions for discrepancies.
Shipper Receiver
Cameron Schlumberger
03.2018 - 07.2018
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Placed, tagged and secured merchandise in diverse designated areas.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Restocked products and rotated items according to standard procedures.
- Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Regularly reviewed invoices and double-checked orders.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Monitored and managed stock levels of goods to verify availability of products.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Shipper Receiver
Nestle Purina PetCare
06.2016 - 01.2018
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Monitored and managed stock levels of goods to verify availability of products.
Warehouse Team Leader
Hobby Lobby Warehouse
11.2009 - 06.2016
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Acted as liaison between company departments and warehouse teams.
- Trained employees on equipment operation and safety protocols.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Picked and packed order items.
- Developed safety programs to protect workers and reduce injuries.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Managed timely and effective replacement of damaged or missing products.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
High School Diploma -
Westmoore High School
Oklahoma City, OK05.2005
Skills
- Corrective Actions
- Inventory Replenishment
- Order Pulling
- Staff Management
- Order Picking and Processing
- Quality Control
- Stock Audits
- Loss Prevention Strategies
- Assembly and Production
- Material Handling
- Key Performance Indicators (KPIs)
- Operational Reporting
- Job Assignments
- Disciplinary Action
- Continuous Improvement Strategies
- Policy Enforcement
- Warehouse Organization
Timeline
Warehouse Supervisor
Cameron Schlumberger
01.2022 - Current
Customer Service Coordinator
Cameron Schlumberger
06.2019 - 01.2022
Materials Specialist
Cameron Schlumberger
07.2018 - 06.2019
Shipper Receiver
Cameron Schlumberger
03.2018 - 07.2018
Shipper Receiver
Nestle Purina PetCare
06.2016 - 01.2018
Warehouse Team Leader
Hobby Lobby Warehouse
11.2009 - 06.2016
High School Diploma -
Westmoore High School
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