Summary
Overview
Work History
Education
Skills
Timeline
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Lacey Farley

Chickasha,OK

Summary

Dynamic professional with extensive experience in office administration and customer service at R & M BODYSHOP. Proven ability to maintain confidentiality and manage sensitive information while enhancing communication and organizational efficiency. Skilled in document preparation and adept at multitasking, ensuring seamless operations and exceptional client relations.


Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

16
16
years of professional experience

Work History

Secretary

R & M BODYSHOP
10.2022 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained electronic filing systems and categorized documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Established administrative work procedures to track staff's daily tasks.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.

Medical Assistant

Xpress Wellness Urgent Care
12.2020 - 09.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • X-RAYS
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Habilitation Training Specialist

Special Young Adults
09.2014 - 07.2019
  • Delivered comprehensive training on essential life skills such as budgeting, cooking, cleaning, and personal hygiene to promote independent living.
  • Enhanced clients'' daily living skills through personalized training and support.
  • Provided crisis intervention services when necessary to deescalate situations while maintaining the safety of both staff members and clients involved in incidents.
  • Efficiently managed caseloads by prioritizing tasks and maintaining accurate documentation of services provided.
  • Assisted clients in achieving personal goals by providing ongoing support, encouragement, and guidance.
  • Increased community integration for clients by facilitating participation in local events and activities.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.

Medical Assistant

Grady Memorial Hospital
11.2017 - 02.2019
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Habilitation Training Specialist

Chickasha Opportunity Center
06.2009 - 10.2014
  • Improved client independence by developing and implementing individualized habilitation plans.
  • Developed behavior management strategies to address challenging behaviors effectively while ensuring client safety at all times.
  • Evaluated client progress regularly, adjusting habilitation plans as needed to ensure optimal outcomes.
  • Promoted a safe, positive environment for individuals with disabilities by closely monitoring their progress and wellbeing.
  • Delivered comprehensive training on essential life skills such as budgeting, cooking, cleaning, and personal hygiene to promote independent living.
  • Enhanced clients'' daily living skills through personalized training and support.

Education

High School Diploma -

Chickasha High School
Chickasha, OK

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Supply restocking
  • HIPAA guideline compliance
  • Record preparation
  • Preparing contracts
  • Office staff leadership
  • Employee communications
  • Confidentiality and data protection
  • Customer and client relations
  • Document and file management
  • Microsoft office
  • Multitasking and time management
  • Critical thinking
  • Fast learner
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy

Timeline

Secretary

R & M BODYSHOP
10.2022 - Current

Medical Assistant

Xpress Wellness Urgent Care
12.2020 - 09.2022

Medical Assistant

Grady Memorial Hospital
11.2017 - 02.2019

Habilitation Training Specialist

Special Young Adults
09.2014 - 07.2019

Habilitation Training Specialist

Chickasha Opportunity Center
06.2009 - 10.2014

High School Diploma -

Chickasha High School