Lacey Farris
Vernon,FL
Summary
I have 12 years of experience in customer service and Microsoftword. I have 9 years of cash handling experience. 7 years of experience in management and scheduling.
Overview
11
11
years of professional experience
Work History
Server
Skins And Bubbas
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Cancuns Mexican Grill
05.2020 - 02.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Unit Manager
Waffle House
05.2015 - 10.2018
- I cooked 6 days a week.
- I was the top operator in my division for 1 whole year. I had the lowest OT, Payroll,FC and I had the cleanest store in my division.
- I did daily cash audits, food audits and OP audits
- I made weekly truck orders and employee schedules
- I made sure I completed sanitation audits 3 times a week.
- Developed and maintained relationships with customers and suppliers through account development.
Vocational Instructor
DOC
11.2012 - 05.2015
- Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
- Provided excellent customer service by addressing dietary restrictions or allergies with appropriate substitutions or modifications when necessary.
- Consistently met or exceeded food safety standards through diligent temperature checks, safe storage practices, and proper handling techniques.
- Ensured consistency in dish quality by closely monitoring seasoning, taste, presentation, and portion control.
- I would complete Commissary and OP audits daily
- I would submit truck orders weekly
- I made employees schedules weekly
- I would complete sanitation audits weekly
- We would feed between 1200 to 1500 inmate's twice a day.
Education
No Degree -
Gulf Coast State College
Panama City, FLHigh School Diploma -
Vernon High School
Vernon, FL06.2012
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Memory retention
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Sales expertise
- Supply Restocking
- Food safety practices
Timeline
Server
Skins And Bubbas
02.2023 - Current
Server
Cancuns Mexican Grill
05.2020 - 02.2023
Unit Manager
Waffle House
05.2015 - 10.2018
Vocational Instructor
DOC
11.2012 - 05.2015
No Degree -
Gulf Coast State College
High School Diploma -
Vernon High School