Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Hi, I’m
Lacey Foy
Dallas-Fort Worth Metroplex,Texas
Summary
Overview
17
years of professional experience
1
Certification
Work History
Conifer Health Solutions
Research and Denials Prevention Analyst
2021.06 - Current (3 years & 3 months)
Job overview
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Created and maintained database to store research data.
- Analyzed large volume of data to identify patterns, trends and correlations.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Created visualizations to present research data and findings to stakeholders.
- Tracked key metrics and developed spreadsheets and data models.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Educated staff on organizational mission and goals to help employees achieve success
Conifer Health Solutions
Government Operations Analyst
2016.11 - 2020.04 (3 years & 5 months)
Job overview
- Optimized department efficiency by analyzing procedures and data regarding charting and patient flows.
- Gained extensive knowledge in data entry, analysis and reporting.
- Retrieved medical data for physicians and patients.
- Designed and developed data pipelines to acquire, clean and process data.
- Utilized data visualization techniques to present and explain complex data sets.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Generated ad-hoc reports to evaluate specific business requirements.
- Identified patterns and trends in large data sets and provided actionable insights.
Wilson Financial Group
Technical Account Manager
2011.12 - 2020.04 (8 years & 4 months)
Job overview
- Engaged in tool and process improvements to streamline customer success activities and services.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Presented technical presentations to clients to explain product features and benefits.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
Legend Networking & Telecom
Network Support Engineer Tier I
2019.10 - 2020.03 (5 months)
Job overview
- Used ticketing systems to manage and process support actions and requests.
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
- Managed high levels of call flow and responded to technical support needs.
- Researched and identified solutions to technical problems.
- Installed, configured and maintained computer systems and network connections.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Justice for Human Rights Mediation & Arbitration advocates.
Immigration Paralegal Assistant
2013.07 - 2016.06 (2 years & 11 months)
Job overview
- Assist and support supervising attorney in preparing and filing immigration applications, including non-immigrant and immigrant visa petitions and PERM applications
- Prepare USCIS forms and draft supporting legal letters for all visa applications and immigrant petitions
- Assist attorney with gathering evidence and preparing supporting documents, evidence, and exhibits, complying with procedural requirements, and filing deadlines for cases before USCIS, U.S
- Department of State, and U.S
- Department of Labor
- Analyze, review, and organize documents and data from materials produced and prepare and coordinate document production and responses to USCIS requests for evidence and DOL audit requests
- Analyze and review case details and determine future actions
- Address client case status inquiries, including case progress, remaining steps in the process, processing timeframes, and consular appointment issues.
- Developed comprehensive client case list and performed file maintenance to promote accuracy and information compliance.
Accelerant Healthcare Solutions
Medical Billing Coordinator
2008.01 - 2011.01 (3 years)
Job overview
- Concierge service for Multiple Physician offices Billing and Coding Claim management Credentialing Insurance verification Patient scheduling
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Liaised between patients, insurance companies, and billing office.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Created improved filing system to maintain secure client data.
Education
Peloton College Dallas, TX
Associate's degree from Applied Science in cybersecurity
09.2019
University Overview
University of Phoenix Tempe, AZ
Bachelor of Applied Science from Health/Health Care Administration/Management
12.2016
University Overview
Platt College-Dallas Dallas, TX
Medical Assistant from Health/Health Care Administration/Management
06.2009
University Overview
Skills
- Computer Networking
- Intelligence Gathering
- NoSQL Databases
- Machine Learning
- Database Management
- Process enhancement
- Data science research methods
- Analytical Skills
- Documentation And Reporting
- Business Forecasting
- Project Management
- Large dataset management
Certification
- Certified Paralegal (CP)
- Six Sigma Lean Green Belt Healthcare
- Certified Medical Assistant (MA)
- National Certified Insurance and Coding Specialist
- Certified Tax Specialist (CTS)
- Full Stack Software Engineer
- Data Analyst Associate Certification
Personal Information
Personal Information
Title: Health Care Data Analyst | React Native Developer | Business Intelligence | Informatics SpecialistTimeline
Research and Denials Prevention Analyst
Conifer Health Solutions
2021.06 - Current (3 years & 3 months)
Network Support Engineer Tier I
Legend Networking & Telecom
2019.10 - 2020.03 (5 months)
Government Operations Analyst
Conifer Health Solutions
2016.11 - 2020.04 (3 years & 5 months)
Immigration Paralegal Assistant
Justice for Human Rights Mediation & Arbitration advocates.
2013.07 - 2016.06 (2 years & 11 months)
Technical Account Manager
Wilson Financial Group
2011.12 - 2020.04 (8 years & 4 months)
Medical Billing Coordinator
Accelerant Healthcare Solutions
2008.01 - 2011.01 (3 years)
Peloton College
Associate's degree from Applied Science in cybersecurity
University of Phoenix
Bachelor of Applied Science from Health/Health Care Administration/Management
Platt College-Dallas
Medical Assistant from Health/Health Care Administration/Management
- Certified Paralegal (CP)
- Six Sigma Lean Green Belt Healthcare
- Certified Medical Assistant (MA)
- National Certified Insurance and Coding Specialist
- Certified Tax Specialist (CTS)
- Full Stack Software Engineer
- Data Analyst Associate Certification
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