Lacey Frase
Fond Du Lac,WI
Summary
Motivated healthcare professional pursuing a Bachelor's degree in Healthcare Administration at Marian University, currently in my junior year. I have strong communication skills and a good understanding of healthcare operations, with a focus on improving patient experiences. As a Nursing assistant turned Respite Care Provider, I have demonstrated my ability to keep patient information confidential and maintain accurate records. I work well with different teams to ensure smooth patient care and effective communication. I am looking for a healthcare support position where I can use my administrative skills and dedication to providing excellent service in a busy healthcare setting.
Overview
4
4
years of professional experience
Work History
Bachelor's Degree in Healthcare Administration
Marian University
09.2022 - Current
- Minor in "communications" as it related to healthcare and interpersonal relationships
- Studied collaboration with interdisciplinary teams to develop strategies for improving overall patient care quality.
- Studied confidential patient information with discretion and adherence to HIPAA regulations.
- Took classes to lean about providing administrative support for healthcare professionals, ensuring timely delivery of critical information and resources.
- Proficient in understanding various health insurance plans, coverage benefits, cost structures, and the claims process, enabling effective communication and support for patients navigating their insurance options.
Respite Care Provider
Christian Servants
11.2024 - 04.2025
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted care team providers by managing patient information and ensuring that records are up-to-date.
- Completed regular check-ins and progress report for each client communicating with case mangers.
- Entrusted to handle confidential and sensitive situations in professional matter.
CNA
Dove Healthcare
09.2021 - 05.2022
- Reduced patient stress levels through effective communication and active listening skills.
- Gained hands-on experience in a clinical setting, applying theoretical knowledge from coursework to real-world patient care scenarios.
- Assisted in the preparation and organization of patient charts, ensuring accurate and up-to-date records for healthcare providers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Healthcare Administration
Marian University
Fond Du Lac, WI05-2026
High School Diploma -
Osseo-Fairchild
Osseo, WI05-2022
Skills
- Service-oriented communication
- Dependable and responsible
- Clear interpersonal communication
- Skilled in software usage
- Organization and time management
Timeline
Respite Care Provider
Christian Servants
11.2024 - 04.2025
Bachelor's Degree in Healthcare Administration
Marian University
09.2022 - Current
CNA
Dove Healthcare
09.2021 - 05.2022
Bachelor of Science - Healthcare Administration
Marian University
High School Diploma -
Osseo-Fairchild
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