Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lacey Gillen

Registered Nurse
Deland

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

7
7
years of professional experience
6
6
Certifications

Work History

Clinical Assessment Advisor

CenterWell Home Health
10.2024 - Current
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.

Emergency Department Registered Nurse Float Pool

AdventHealth
06.2022 - 10.2024


  • Performs and documents accurate patient assessment, obtaining and interpreting information in terms of the patients' needs, safety, discharge planning, psychiatric/social/cultural, family needs, multi-system physical assessment, patient/family level of knowledge and readiness to learn about disease process and care requirements.
  • Observes and monitors patient lab work for trends and reports abnormal lab tests to the appropriate physician and obtains appropriate interventions.
  • Display expert clinical skills in managing the critical care of all categories of Emergency Department patients including major and minor trauma, chronic illness, and psychiatric emergencies.
  • Utilizes evidence-based practice clinical data to implement appropriate interventions.
  • Serving as a patient advocate while communicating effectively with patients, families and caregivers to facilitate outstanding levels of care and service
  • Contribute excellent teamwork to multiple departments being a Float Pool employee, displaying flexibility by adapting to different environments and patient populations

RN Case Manager

AdventHealth Home Care
01.2023 - 07.2023


  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

Registered Nurse, Emergency Department

Cleveland Clinic Indian River
08.2021 - 03.2022
  • Performed triage on incoming patients and determined severity of injuries and illnesses
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities for psychiatric patients.

Registered Nurse, Emergency Department

AdventHealth
07.2018 - 08.2021
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions..
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Educated patients and their families about health condition, prognosis, and treatment.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Education

Bachelor of Science - Nursing

Adventist University of Health Sciences
Orlando, FL
05.2001 -

Skills

    Critical Care

    Emergency Response

    Lab Result Interpretation

    Medical Recordkeeping

    Care Planning

    Wound Care

    Mental Health Support

    Substance Abuse Education

    Family Education

    Precepting

    Supply Restocking

Certification

BLS

Timeline

Clinical Assessment Advisor

CenterWell Home Health
10.2024 - Current

BLS

01-2024

ACLS

01-2024

PALS

01-2024

Port Access Certification

12-2023

OASIS Certification

02-2023

RN Case Manager

AdventHealth Home Care
01.2023 - 07.2023

USIV Insertion

01-2023

Emergency Department Registered Nurse Float Pool

AdventHealth
06.2022 - 10.2024

Registered Nurse, Emergency Department

Cleveland Clinic Indian River
08.2021 - 03.2022

Registered Nurse, Emergency Department

AdventHealth
07.2018 - 08.2021

Bachelor of Science - Nursing

Adventist University of Health Sciences
05.2001 -
Lacey GillenRegistered Nurse
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