Lacey Gray
Phlebotomist
New Port Richey,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Assistant Payroll & Benefits Specialist
Healthcare National Marketing Inc.
New Port Richey, FL
01.2014 - 06.2022
- Processed new hire and termination procedure in house and 3rd party departments (DEO, FL Dept.
Revenue, All Benefit Portals) - Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Process multiple payrolls for hourly, salaried, and temporary employees, including reviewing and import
hours from time and attendance system, entering direct deposit information. - Maintain and file personnel and payroll documents after payroll process is complete and adhere to all
state and federal laws. - Established and maintained a positive working relationship with customers, both internal and external
- Provide first line support for all payroll and HR inquiries
- Report to department supervisor regarding daily activities and issues
- Assist with other special projects as required (Back up receptionist, mailer with Pitney Bowers
DM125™ Postage Meter)
Companion
Elder Assistance
New Port Richey, FL
03.2011 - 09.2011
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted elderly clients in daily activities, physical transfers and care for incontinence.
- Supervised daily activities and provided assistance to staff.
- Provided transportation and appointments management.
- Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Maintained clean, safe, and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Key Holder
Piercing Pagoda Of Zale
New Port Richey, Florida
06.2010 - 03.2011
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Implemented loss prevention strategies to minimize store shrinkage.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Store Sitter
Fletcher Music
New Port Richey, Florida
05.2010 - 11.2010
- Assist customers with questions and purchases
- Set up new sales displays each week with fresh merchandise.
Office Clerk, Secretary
M&TT Distributing
New Port Richey, FL
04.2008 - 01.2009
- Maintaining files and records, so they remain updated and easily accessible
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorting and distributing incoming mail and prepare outgoing mail
- Answering the phone to take messages or redirecting calls to appropriate colleagues
- Utilize office appliances such as photocopier, printers etc. and computers for word processing,
spreadsheet creation etc - Undertake basic bookkeeping tasks and issue invoices, checks etc
- Assist in office management and organization procedures
- Monitor stocks of office supplies (paper clips, stationery etc.) and report when there are shortages
- Assist in making travel arrangements and booking venues for conferences and events
- Perform other office duties as assigned
- File and update contact information of employees, customers, suppliers and external partner
Door Canvasser /Receptionist
Kirby Of West Pasco
New Port Richey, FL
01.2007 - 03.2008
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Organized and attended events to promote products and services to potential customers.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Distributed pamphlets and other informational literature on Kirby products.
- Memorize and recite sales scripts and statements prepared and provided by employer
- Go door-to-door to introduce the employer's offers to potential and existing customers and make cold
calls to follow-up, make pitches and process orders - Confidently answer questions and rebuff excuses to meet objectives
- Recruit, train, onboard and mentor new Canvassers
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Receive, sort and distribute daily mail/deliveries
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Groomer
VCA Little Animal Hospital
New Port Richey, FL
05.2007 - 08.2007
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
- Applied dip for mange and parasite control.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Trimmed nails using clippers and grinders.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Education
No Degree - Medical
Metropolitan Technical Career Institute
New Port Richey, FL 11.2022 - Current
High School Diploma -
River Ridge High School
New Port Richey, FL 08.2006 - 05.2007
Skills
Patient confidentiality
Venipuncture
Blood specimen storage
Specimen labeling procedures
Measuring vital statistics
Recording data
Sample and specimen collection
Time management
Infection Control
Clerical Support
Written Communication
Teamwork and Collaboration
Decision-Making
Payroll administration
Processing wage withholding orders
Time sheet review
Employee benefits laws
Benefits explanation
New employee enrollment
Proficient in Word, Excel, Microsoft
Multitasking Abilities
Math skills
Filing
Active Listening
Flexible and Adaptable
Certification
Phlebotomy
Timeline
Phlebotomy
12-2022
No Degree - Medical
Metropolitan Technical Career Institute
11.2022 - Current
Assistant Payroll & Benefits Specialist
Healthcare National Marketing Inc.
01.2014 - 06.2022
Companion
Elder Assistance
03.2011 - 09.2011
Key Holder
Piercing Pagoda Of Zale
06.2010 - 03.2011
Store Sitter
Fletcher Music
05.2010 - 11.2010
Office Clerk, Secretary
M&TT Distributing
04.2008 - 01.2009
Groomer
VCA Little Animal Hospital
05.2007 - 08.2007
Door Canvasser /Receptionist
Kirby Of West Pasco
01.2007 - 03.2008
High School Diploma -
River Ridge High School
08.2006 - 05.2007