Lacey Gray
Phlebotomist
New Port Richey,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Assistant Payroll & Benefits Specialist
Healthcare National Marketing Inc.
New Port Richey, FL
01.2014 - 06.2022
- Processed new hire and termination procedure in house and 3rd party departments (DEO, FL Dept.
Revenue, All Benefit Portals) - Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Process multiple payrolls for hourly, salaried, and temporary employees, including reviewing and import
hours from time and attendance system, entering direct deposit information. - Maintain and file personnel and payroll documents after payroll process is complete and adhere to all
state and federal laws. - Established and maintained a positive working relationship with customers, both internal and external
- Provide first line support for all payroll and HR inquiries
- Report to department supervisor regarding daily activities and issues
- Assist with other special projects as required (Back up receptionist, mailer with Pitney Bowers
DM125™ Postage Meter)
Companion
Elder Assistance
New Port Richey, FL
03.2011 - 09.2011
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted elderly clients in daily activities, physical transfers and care for incontinence.
- Supervised daily activities and provided assistance to staff.
- Provided transportation and appointments management.
- Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Maintained clean, safe, and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Key Holder
Piercing Pagoda Of Zale
New Port Richey, Florida
06.2010 - 03.2011
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Implemented loss prevention strategies to minimize store shrinkage.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Store Sitter
Fletcher Music
New Port Richey, Florida
05.2010 - 11.2010
- Assist customers with questions and purchases
- Set up new sales displays each week with fresh merchandise.
Office Clerk, Secretary
M&TT Distributing
New Port Richey, FL
04.2008 - 01.2009
- Maintaining files and records, so they remain updated and easily accessible
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorting and distributing incoming mail and prepare outgoing mail
- Answering the phone to take messages or redirecting calls to appropriate colleagues
- Utilize office appliances such as photocopier, printers etc. and computers for word processing,
spreadsheet creation etc - Undertake basic bookkeeping tasks and issue invoices, checks etc
- Assist in office management and organization procedures
- Monitor stocks of office supplies (paper clips, stationery etc.) and report when there are shortages
- Assist in making travel arrangements and booking venues for conferences and events
- Perform other office duties as assigned
- File and update contact information of employees, customers, suppliers and external partner
Door Canvasser /Receptionist
Kirby Of West Pasco
New Port Richey, FL
01.2007 - 03.2008
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Organized and attended events to promote products and services to potential customers.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Distributed pamphlets and other informational literature on Kirby products.
- Memorize and recite sales scripts and statements prepared and provided by employer
- Go door-to-door to introduce the employer's offers to potential and existing customers and make cold
calls to follow-up, make pitches and process orders - Confidently answer questions and rebuff excuses to meet objectives
- Recruit, train, onboard and mentor new Canvassers
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Receive, sort and distribute daily mail/deliveries
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Groomer
VCA Little Animal Hospital
New Port Richey, FL
05.2007 - 08.2007
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
- Applied dip for mange and parasite control.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Trimmed nails using clippers and grinders.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Education
No Degree - Medical
Metropolitan Technical Career Institute
New Port Richey, FL 11.2022 - Current
High School Diploma -
River Ridge High School
New Port Richey, FL 08.2006 - 05.2007
Skills
Patient confidentiality
Certification
Phlebotomy
Timeline
Phlebotomy
12-2022
No Degree - Medical
Metropolitan Technical Career Institute
11.2022 - Current
Assistant Payroll & Benefits Specialist
Healthcare National Marketing Inc.
01.2014 - 06.2022
Companion
Elder Assistance
03.2011 - 09.2011
Key Holder
Piercing Pagoda Of Zale
06.2010 - 03.2011
Store Sitter
Fletcher Music
05.2010 - 11.2010
Office Clerk, Secretary
M&TT Distributing
04.2008 - 01.2009
Groomer
VCA Little Animal Hospital
05.2007 - 08.2007
Door Canvasser /Receptionist
Kirby Of West Pasco
01.2007 - 03.2008
High School Diploma -
River Ridge High School
08.2006 - 05.2007
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