Lacey Guerin
Arlington
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Project/Sales Manager
Qualis Roofing
02.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Give insight to homeowners on the age and status of their roof.
- Complete roof inspections with photo reports.
- Tarp roofs that were leaking to prevent further damage.
- Schedule, plan and write estimates for homeowners to get new roofs.
- Work with insurance agencies and adjusters coming to a compromise for homeowners.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Attended industry events and conventions to expand sales opportunities.
Project/Sales Manager
Vertex
04.2024 - 02.2025
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Remodeled two (2) Whataburger's completely in 3 weeks timing each location.
Project Manager
Powerhouse Services
12.2022 - 04.2024
- Successfully managed multiple projects simultaneously all over the U.S. by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Production Assistant
A&G Enterprises
10.2015 - 12.2022
- Possess proficient computer skills with Microsoft Office, Word and Excel
- Basic experience in Quickbooks
- Highly motivated, flexible, organized, multi-tasker, professional
- Possess strong written and verbal communication skills
- Read and manage company e-mails throughout the day
- Prioritize, organize and coordinate schedules for multiple jobs and sub-contractors daily
- Assist in appointments with clients
- Create, figure and compose costs and estimates for every job and proposal
- Manage and maintain a calendar for each job and communicate with office and other contractors
- Update any changes to each job at time of change
- Relay any changes to office and homeowners for approval prior to work completed
- Monitor all current job expenses
- Retrieve and submit all receipts and employee time sheets to office
- Stay in constant communication with clients
- Take progress photos before, during and after each job
- Check working jobs to ensure job working accordingly
- Work in the field with carpenters when needed
- Maintain daily schedule for new clients
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Boosted overall team morale through proactive problem-solving and open communication practices.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
- Supported on-time project completion by effectively prioritizing tasks and managing workflow.
- Developed positive relationships with vendors and suppliers, optimizing collaboration and quality of materials received.
- Assisted in managing relationships with external vendors, securing cost-effective services and materials.
- Facilitated communication between different production departments, ensuring all team members were informed of updates.
- Compiled and managed comprehensive filing systems for production documents, improving access to critical information.
- Implemented digital asset management system, improving organization and retrieval of multimedia content.
- Managed inventory of production supplies to avoid shortages, ensuring uninterrupted operations.
- Ensured safety protocols were followed on set, minimizing accidents and maintaining secure environment.
- Coordinated with department heads to ensure all materials were on set for scheduled jobs, enhancing efficiency.
- Increased production team's ability to meet tight deadlines by efficiently managing script and storyboard changes.
Education
TCC
Arlington, TXHigh School Degree - high school diploma
Kennedale High School
Kennedale, TX 05-2009
Skills
- Construction Estimating
- Construction Management
- Customer relationship management
- Sales strategy development
- Project management
- Lead generation
- Performance coaching
- Team building
- Effective communication
- Time management
- Conflict resolution
- Insurance claims negotiation
- Relationship building
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Management & Leadership Skills: Planning & Execution, Proficient, 10/01/20, Planning and managing resources to accomplish organizational goals.
Timeline
Project/Sales Manager
Qualis Roofing
02.2025 - Current
Project/Sales Manager
Vertex
04.2024 - 02.2025
Project Manager
Powerhouse Services
12.2022 - 04.2024
Production Assistant
A&G Enterprises
10.2015 - 12.2022
TCC
High School Degree - high school diploma
Kennedale High School
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