Lacey Hahn
Sun City,AZ
Overview
10
10
years of professional experience
Work History
Speech Language Pathology Assistant
Therapy Tree
03.2024 - Current
Speech Language Pathology Assistant
Sharkks Therapies
12.2023 - 03.2024
- Improved patient communication skills by implementing personalized speech therapy sessions.
- Supported patients'' families by providing education on speech-language strategies and at-home exercises.
- Increased patient motivation by establishing rapport and creating engaging therapy activities tailored to individual needs.
- Streamlined therapy session preparation by organizing materials and equipment needed for each treatment plan.
- Ensured compliance with state regulations and ethical guidelines in all aspects of service delivery as a Speech-Language Pathology Assistant.
- Optimized treatment effectiveness by regularly monitoring patient progress and adjusting strategies when necessary.
- Strengthened therapeutic relationships with patients'' families through consistent communication and collaborative goal-setting processes.
- Recorded patient progress and reported findings and results to supervising Speech-Language Pathologist.
- Communicated with and treated students and clients with respect, kindness and empathy.
- Maintained clean and safe work area and adhered to safety standards to provide nurturing environment for patients to thrive.
- Completed SOAP notes for client records.
- Maintained caseload of 30 treatment hours per week to effectively manage time and reduce burnout.
Lead Teacher
Primrose School Of Fletcher Heights
03.2018 - 12.2023
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Helped manage classrooms up to 24 students ranging from ages 2-4.
- Keep up with classroom cleanliness.
- Promoted healthy and nurturing environments that established positive relationships with families.
Assistant Store Manager
Justice Tween Brands
01.2015 - 02.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Hostess
Chilis Bar And Grill
05.2014 - 09.2014
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Accommodated special seating requests for guests to enhance satisfaction.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Provided patrons with estimated waiting times during peak service hours.
Education
SLPA Certificate - Communication Sciences And Disorders
Northern Arizona University
Flagstaff, AZ2022
Associates Of Arts -
Maricopa Community Colleges - Glendale Community College
Glendale, AZ2019
High School Diploma -
Liberty High School
9621 W Speckled Gecko Dr. Peoria, AZ 8538305.2016
Skills
- Customer Service
- Professional demeanor
- Problem-solving abilities
- Excellent organization
- Exceptional communication
- Positive attitude
- Effective multitasking
- Patience and empathy
- Cleanliness maintenance
- Efficient collaboration
- Lesson Development
- Classroom Management
- Parent-Teacher Collaboration
- CPR/First Aid Certified
Timeline
Speech Language Pathology Assistant
Therapy Tree
03.2024 - Current
Speech Language Pathology Assistant
Sharkks Therapies
12.2023 - 03.2024
Lead Teacher
Primrose School Of Fletcher Heights
03.2018 - 12.2023
Assistant Store Manager
Justice Tween Brands
01.2015 - 02.2018
Hostess
Chilis Bar And Grill
05.2014 - 09.2014
SLPA Certificate - Communication Sciences And Disorders
Northern Arizona University
Associates Of Arts -
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Liberty High School