LACEY HARRIS
La Mesa,CA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and organizational skills. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to seek and maintain a full-time position and to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
7
7
years of professional experience
Work History
United States Marine
Department of Defense
06.2018 - 10.2023
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
- Approached and solved problems with initiative and sound judgment
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
- Performed manual labor tasks to detailed instructions from supervisors.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
Sandwhich Artist
Subway
07.2017 - 02.2018
- Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment
- Welcomed guests with friendly smiles and positive attitude
- Restocked bar line for fast service capabilities
- Retained knowledge of menu items to assist customers with a variety of food selections
- Cleaned and sanitized work areas and utensils
- Prepared food with speed and accuracy to minimize customer wait times
- Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer
- Expedited order processing for increased efficiency in high-volume periods.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Life Guard
Wild Island Family Adventure Park
05.2016 - 08.2016
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Education
Associate of Science - Health Science
Coastline Community College
Garden Grove, California06.2024
Skills
- Decision-Making
- Supervision and Leadership
- Attention to Detail
- Critical Thinking
- Basic Math
- Problem-Solving
- Teamwork and Collaboration
- Organizational Skills
- Multitasking
- Self-Directed
Middle Initial
L H
Timeline
United States Marine
Department of Defense
06.2018 - 10.2023
Sandwhich Artist
Subway
07.2017 - 02.2018
Life Guard
Wild Island Family Adventure Park
05.2016 - 08.2016
Associate of Science - Health Science
Coastline Community College