Lacey Harris
Ocean Springs,MS
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
7
7
years of professional experience
Work History
Office Clerk/Register
Pascagoula-gautier School District
02.2024 - Current
- Provides clerical support to company employees by copying, faxing, and filing documents.
- Responds to inquiries from callers seeking information.
- Interacts with customers by phone, email, or in-person to provide information.
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Withdraw students going to new schools
- Collect daily attendance and tardy reports
- Monthly/daily reports
- Take messages and get them to correct people
- Call schools for most recent records
- Update cumulative records of transferring or incoming students
- Attend regular meetings when needed
- Use Microsoft Excel for intersession requirements
Administrative Assistant/Clerical
YoungWilliams
01.2022 - 01.2024
- Provided customer service to clients by greeting them and signing them in for their appointments
- Scan/copy documents and place files in proper locations
- Refered clients to case workers, lawyers, or supervisors as needed
- Organized files in file room
- Pulled closed cases at the beginning of each month
- Purged closed cases for permanent storage
- Checked open cases and escalate to appropriate personnel
- Opened mail and ensure it gets to the appropriate department and/or person
- Accepted and logged payments into the system
- Ensured all supplies are ordered and adequately stocked
- Inputed important information such as birth certificates and genetic test results into proper file locations
- Attended internal meetings utilizing Microsoft Teams
- Utilized Microsoft Excel to pull closed cases from across the state for review and auditing purposes
- Coordinated with MDHS SNAP office to ensure clients comply with their financial obligations
- Resolved outstanding items in case files.
Receptionist/Administrative Assistant
BISHOP INSURANCE SERVICES
02.2021 - 10.2021
- Answered phones and greet clients when they visit the office
- Called clients for updated information
- Called clients with payment reminders and/or signed applications that are due
- Emailed insurance carriers for endorsements, policies, and other information
- Got required information from potential new prospects for home, auto, and marine quotes
- Generated quotes for potential clients for home, auto, and marine
- Called or emailed lenders for information for mutual clients
- Received payments in office and over the phone to make sure all premiums were paid each month
- Made bank deposits
- Mailed applications, checks, and other documentation to clients/agents.
Operations Administrator
Southeastern Door and window
07.2020 - 11.2020
- Answered phones and Talk/email vendors
- Made sales/purchase orders and make follow-up calls
- Scanned documents into online system
- Received acknowledgments to sales representatives
- Received delivery stickers ready for incoming delivery trucks
- Placed signed sales orders into system
- Located and file old paperwork
- Conducted weekly reports
- Broke out vendor reports into sales orders
- Receivedand processed paperwork
- Took payments both in person and over the phone to make sure budgets and invoices are aligned.
clerical Services representative
Mississippi department of human services
03.2019 - 06.2020
- Gathered documentation from clients
- Reviewed documentation for accuracy and completeness
- Scanned completed documents and place them into the appropriate folder to be reviewed by a case worker
- Assigned a case worker for each client
- Prepared documentation for case workers
- Scheduled appointments
- Answered phones and run the front desk
- Transfered calls to case workers and/or supervisors as needed
- Answered general inquiries
- Attended required meetings and trainings.
Front Desk Receptionist/Administrative Assistant
DreamWorks Gymnastics Academy
05.2017 - 03.2019
- Maintained social media accounts
- Created and maintain business website
- Answered phones, run the front desk, and complete general clerical duties
- Received payments from parents to make sure accounts are paid up
- Assisted future families with signing up and filling in class schedules
- Answered general inquiries about class times, tuition amounts due each month, and field questions about coach’s availability for private lessons.
Education
BACHELOR of Business Administration -
MISSISSIPPI State University
06.2019
ASSOCIATE of Arts -
Mississippi Gulf Coast Community College
05.2006
Skills
Great at multi-tasking and meeting deadlines
Great attention to detail and interpersonal skills
Proficient in PowerPoint, Word, Teams, SharePoint, and Excel (including functions such as: VLOOKUP, IF, SUMIFS, COUNTIFS, TRIM, etc)
Self-starter and analytical thinking skills
Data Entry
Maintaining records
Verbal Communication
Data Management
Timeline
Office Clerk/Register
Pascagoula-gautier School District
02.2024 - Current
Administrative Assistant/Clerical
YoungWilliams
01.2022 - 01.2024
Receptionist/Administrative Assistant
BISHOP INSURANCE SERVICES
02.2021 - 10.2021
Operations Administrator
Southeastern Door and window
07.2020 - 11.2020
clerical Services representative
Mississippi department of human services
03.2019 - 06.2020
Front Desk Receptionist/Administrative Assistant
DreamWorks Gymnastics Academy
05.2017 - 03.2019
BACHELOR of Business Administration -
MISSISSIPPI State University
ASSOCIATE of Arts -
Mississippi Gulf Coast Community College
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