Lacey Haskins
Greenbrier,United States
Summary
- Highly organized and personable food and beverage professional with experience providing exceptional customer service.
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Exceptional interpersonal and team-building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues.
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders and needs.
- Success multitasking while remaining professional and courteous in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Cashier/Shift Manager
Aldi Hendersonville
- Completed daily customer needs by handling customer transactions during shift
- Maintained excellent customer satisfaction at all times
- Performed management duties including opening and closing the store, receiving delivering and stocking
- Assisted in the supervision of other employees on essential tasks.
Customer Service Representative
Town & Country Ford
- Performed daily administrative tasks, including follow up calls to ensure a satisfactory experience for returning customers
- Provided teaching to customers about all the features and operations of the technology within their new vehicle
- Handled all feedback and concerns from customers while working closely with management to provide superior customer satisfaction.
Front Office Receptionist
Tennessee Retina
11.2020 - Current
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained clean reception area to promote positive, professional environment for clients.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
Suite Attendent
Levy Restaurants Nashville
03.2015 - Current
- Stocking suite food and beverage products, opening and closing procedures, and maintaining the productivity of the suite pantry and suite storage areas
- Meet and exceed the company standards of excellence in the areas of guest service, interaction with co-workers
- Maintains a clean organized workspace, and health quality safety standards
- Listening and responding to any customer requests or concerns.
Education
High School Diploma -
Beech Comprehensive High School
Hendersonville, TN05.2009
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Front Office Receptionist
Tennessee Retina
11.2020 - Current
Suite Attendent
Levy Restaurants Nashville
03.2015 - Current
Cashier/Shift Manager
Aldi Hendersonville
Customer Service Representative
Town & Country Ford
High School Diploma -
Beech Comprehensive High School
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