Lacey Hester
Shafter,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Activity Leader
Richland School District
03.2024 - Current
- Creating curriculum for large groups of pupils.
- Executing curriculum with guidance and instruction
- Supervising large groups of pupils
- Listening and understanding
Restaurant Manager
General Headquarters
Shafter, CA
09.2007 - 01.2024
- Maintained inventory of supplies and equipment, ordering as necessary.
- Monitored cash registers during shifts to ensure accuracy of transactions.
- Organized daily activities, delegated duties to employees, handled employee concerns or issues, and addressed disciplinary matters when necessary.
- Ensured all safety and sanitation regulations were followed in the restaurant.
- Greeted guests upon arrival, answered questions about menu offerings and made recommendations when requested.
- Inspected dining room serving stations for neatness, cleanliness, adequate supplies of needed items, correct temperature of foods, freshness of products served in accordance with established standards.
- Handled closing procedures including counting money in drawers at end of shift.
- Ensured compliance with food safety objectives and quality control standards throughout shift operations.
- Resolved customer complaints in a timely manner.
- Trained new employees on proper customer service techniques and food handling protocols.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new employees to perform duties.
- Resolved problems or concerns to satisfaction of involved parties.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
Wasco High School
Wasco, CA10-2003
Skills
- Inventory Control
- Staff Training
- Customer Complaint Resolution
- Hygiene Standards
- Complaint Handling
- Staff Motivation
- Employee Supervision
- Relationship Building
- Money Handling
- Customer Service
- Managing Deliveries
- Safe Food Handling
- Monitoring Food Preparation
- Reliable and Responsible
- Collaboration and Teamwork
- Continuous Improvement
- Critical Thinking
- Task Prioritization
Timeline
Activity Leader
Richland School District
03.2024 - Current
Restaurant Manager
General Headquarters
09.2007 - 01.2024
High School Diploma -
Wasco High School