Lacey Howland
Jacksonville,IL
Summary
Hard working individual, with the responsibility of a single mother. Great with people and great learning skills. Can catch on quite quickly and is always willing to learn more.
Overview
4
4
years of professional experience
Work History
Pet Groomer Apprentice
Fur Babies Grooming And Daycare
12.2023 - Current
- Learned proper techniques for handling various types of animals safely, reducing risk of injury or stress to pets under my care.
- Assisted in retail sales efforts by recommending appropriate grooming products and pet care items to clients.
- Demonstrated attention to detail when executing precise cuts according to breed standards or owner requests.
- Improved customer satisfaction by providing attentive care to pets during their appointments.
- Collaborated with senior groomers to develop personalized grooming plans for each pet based on breed, temperament, and owner preferences.
- Contributed to a clean and organized work environment by maintaining grooming tools and equipment.
- Supported seamless appointment scheduling and check-in processes by efficiently managing client records and paperwork.
- Increased repeat business through exceptional service, building rapport with both pets and their owners during appointments.
- Provided compassionate care for pets with special needs or behavioral issues, ensuring their comfort during the grooming process.
- Gained knowledge of different pet breeds and their specific grooming needs through hands-on experience.
- Participated in ongoing training sessions to continuously improve skills and stay current with industry trends.
House Cleaner
Timeout Communities
05.2020 - 04.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Skills
- Patience with Animals
- Cleanliness and Organization
- Animal handling expertise
- Pet Grooming Techniques
- Continuous Learning Attitude
- Customer Service
- Problem-Solving
- Honest and Dependable
- Attention to Detail
- Dependable and Responsible
- Critical Thinking
- Decision-Making
- Customer Communication
- Relationship Building
Timeline
Pet Groomer Apprentice
Fur Babies Grooming And Daycare
12.2023 - Current
House Cleaner
Timeout Communities
05.2020 - 04.2022
Similar Profiles
Sarah CantwellSarah Cantwell
Owner at My Fur Babies RockOwner at My Fur Babies Rock
Carrie Bernardo FCIP CRM CAIBCarrie Bernardo FCIP CRM CAIB
Small Business Owner at Fur Babies Pet CareSmall Business Owner at Fur Babies Pet Care
Michael OliverMichael Oliver
Dog Daycare/Kennel Attendant at Flying Fur! Dog daycareDog Daycare/Kennel Attendant at Flying Fur! Dog daycare
Joshua GraddyJoshua Graddy
Machine Line Operator at Reynolds Consumer Products Inc.Machine Line Operator at Reynolds Consumer Products Inc.
Sandra HendersonSandra Henderson
Health Services Director at Mill Creek Alzheimer's Special Care Center/Sinceri Senior LivingHealth Services Director at Mill Creek Alzheimer's Special Care Center/Sinceri Senior Living