Lacey Huntley
Peyton,CO
Summary
Dynamic hospitality professional with exceptional leadership skills and a proven track record at Urban Egg, enhancing staff retention and customer satisfaction. Expert in food preparation and sanitation standards, I excel in training teams to deliver outstanding service while managing labor costs effectively. Committed to fostering a positive work environment and driving operational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Server Trainer / Key Manager
Urban Egg / Salsa Brava
07.2023 - Current
- Increased staff retention through effective communication and fostering a positive work environment.
- Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Lead Server Trainer / Bartender
Old Chicago Pizza
12.2022 - 08.2024
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Implemented innovative techniques for server training, leading to increased confidence among new hires and improved overall performance.
- Ensured compliance with health and safety regulations through ongoing training sessions for all servers.
- Streamlined server training processes for improved efficiency and consistency in service delivery.
Sous Chef
Remington’s at the Bridges
01.2023 - 06.2023
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Bartender / Server
Double Barrel Taco Co
09.2022 - 06.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Server Trainer
Starvin Arvins
05.2022 - 06.2023
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Bartender
Montrose County Events Center
05.2016 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender / Server / Key Manager
Colorado Boy Pizzeria
08.2019 - 03.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Executive Chef
Remington’s at the Bridges
05.2016 - 08.2019
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
Education
High School Diploma -
Montrose High School
Montrose, CO05-1998
Skills
- Strong multitasking
- Exceptional leadership
- Team motivation
- Food preparation
- Sanitation standards
- Guest relations
- Staff scheduling
- Menu development
- Labor cost control
- Shift management
- Upselling strategies
- Restaurant operations
- Allergy awareness
Certification
ServeSafe Alcohol Responsibility
ServeSafe Food Handlers Certificate
ServeSafe Manager Certificate
Timeline
Lead Server Trainer / Key Manager
Urban Egg / Salsa Brava
07.2023 - Current
Sous Chef
Remington’s at the Bridges
01.2023 - 06.2023
Lead Server Trainer / Bartender
Old Chicago Pizza
12.2022 - 08.2024
Bartender / Server
Double Barrel Taco Co
09.2022 - 06.2023
Server Trainer
Starvin Arvins
05.2022 - 06.2023
Bartender / Server / Key Manager
Colorado Boy Pizzeria
08.2019 - 03.2021
Bartender
Montrose County Events Center
05.2016 - 06.2023
Executive Chef
Remington’s at the Bridges
05.2016 - 08.2019
High School Diploma -
Montrose High School
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