Lacey Hutchinson
Ellenwood,GA
Summary
Dynamic Talent Acquisition Specialist with a proven track record of enhancing recruitment processes and employee satisfaction at Employbridge, achieving a 50% talent increase within 90 days. Expert in ATS and adept at building strong client and employee relationships, demonstrating exceptional adaptability and a solutions-oriented approach.
Overview
7
7
years of professional experience
Work History
Flight Attendant (Part time)
Spirit Airlines
Atlanta, GA
05.2023 - Current
- Personable and people-oriented Flight Attendant with experience in in-flight operations and procedures while providing excellent customer service to
- Proven ability to provide exceptional organizational and relationship-building capabilities
- Adept at safety, health, and sanitation standards with practical knowledge in aviation
- Equipped with First-aid and medical emergency skills to respond to in flight emergencies and safety concerns
- Identify, document and analyze cabin maintenance issues and promptly report findings to the Pilot-In-Command
- Oversee the comfort, safety and security of all passengers by utilizing a client center work ethic
- Explain the use of safety equipment to passengers to ensure compliance with federal regulations during each flight
- Resolve passenger conflicts during flights including issues with disorderly travelers and medical emergencies
- Interact with patrons and attend to needs and requests of all travelers, prioritizing safety in all flights
- Market, sell, and provide snacks and beverages to guest
Regional People Service Specialist
Sunstate Equipment
Marietta, GA
05.2022 - 05.2023
- Lead operations, achieving growth by 75% in six months
- Implemented new sourcing tools to attract new qualified candidates
- Worked closely with hiring branch managers to learn the needs of each location
- Managed requisitions on multiple job boards for the South East region (GA, FL, SC, NC, TN)
- Responsible for maintaining communication with representatives from job boards to ensure requisitions were posted and advertised accurately
- Created content for Facebook page and maintained social media channels (Facebook, Twitter) that resulted in increase of talented requisition candidates
- Conduct interviews with candidates and act as primary point of contact as they progressed through the hiring process
- Engaged in talent retention programs such as periodic check-in calls to accurately gauge employee satisfaction and retain strong construction talent
- Performed other general HR duties such as employment verification, onboarding, and database management
- Currently recruiting for salaried and hourly positions
Staff Performance Manager
Employbridge
Buford/Norcross, GA
04.2021 - 05.2022
- I was promoted from personnel supervisor within my first seven months.
- Worked closely with upper management to fulfill all staffing needs as an on-site recruiter.
- Increased talent by 50% within the first 90 days of staffing
- Improved the culture and safety of the work site
- Establish client staffing needs, provide information on the funnel of applicants
- Ensure a client-specific recruiting plan is in place and being executed but continuously learning more of customer’s business and document interactions with client staff
- Utilize daily, weekly & monthly performance reports driving improvement in client's critical areas for success
- Review client staffing needs for the day/week
- Ensure orders are opened in CRM and any call-offs are communicated to the client
- Received client feedback on employee performance and provide employees with feedback and coaching, making sure to document each session
- Completed safety observations (in CRM) with employees
- Provided coaching on unsafe behaviors/acts and ensure proper use of PPE for all employees
- Manage all accidents and injuries per Risk SOPs
- Create and manage job postings
- Analyzed key performance indicators to identify effective strategies.
- Assisted in the onboarding process for new hires, preparing necessary documents and resources.
- Handled customer inquiries via phone and email, providing timely and effective solutions.
Personnel Supervisor
Employbridge
09.2020 - 04.2021
- Demonstrated the company's core values, operating principles, and service by ensuring the right candidate for the best position
- Develops hands-on recruiting strategies; interview and selecting qualified candidates
- Evaluates candidate’s education, skills acquired, and qualifications to work at various client companies
- Interacted with our clients to determine skills required for various job assignments also troubleshoots, resolves and addresses clients’ concerns and/or complaints
- Matched candidates to job orders and filling open positions in an effective and timely manner, delivering top-notch customer service to candidates, field employees, and client companies
- Conducted orientation, on-boarding, and managing the employee workforce; including counseling, disciplinary actions and terminations
- Supervising and appraising the productivity of associates through follow up and quality checks with the client
Talent Manager
Ace Parking
Atlanta, GA
10.2017 - 03.2020
- Laid off due to Covid-19
- High volume, full desk mass recruiting supporting the Eastern region (GA, Baltimore/DC and Louisiana)
- Sourced candidates for a variety of exempt, nonexempt office and field positions by using social media, job boards, internet sourcing, and other technical means to source
- Managed the recruitment process and life-cycle, including initial assessments, interviews and offers
- Provided recruitment counsel and guidance to hiring managers with hiring and employment data
- Developed and cultivate relationships with various levels of management, internal and external candidates and third-party vendors
- Facilitated new hire orientation and job related training
- Performed administrative tasks as needed
Education
Licensed Esthetician -
Elaine Sterling Institute
Atlanta, GA01.2022
High School Diploma -
Lanier Charter School
Gainesville, GA01.2009
Skills
- Knowledge of multiple ATS
- Metrics
- KPI
- Goal-oriented
- Client and employee relationship builder
- Committed, high achiever
- Solutions-oriented professional
- Talent acquisition
- Onboarding coordination
- Offer negotiation
- Industry networking
- Candidate assessment
- Complaint resolution
- Scheduling
- Adaptability and flexibility
References
References available upon request.
Timeline
Flight Attendant (Part time)
Spirit Airlines
05.2023 - Current
Regional People Service Specialist
Sunstate Equipment
05.2022 - 05.2023
Staff Performance Manager
Employbridge
04.2021 - 05.2022
Personnel Supervisor
Employbridge
09.2020 - 04.2021
Talent Manager
Ace Parking
10.2017 - 03.2020
Licensed Esthetician -
Elaine Sterling Institute
High School Diploma -
Lanier Charter School
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