Lacey Kahane
North Hollywood,CA
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
14
14
years of professional experience
Work History
Women’s Clothing Store Owner
Frock (self employed)
Studio City, California
08.2010 - 10.2013
- Organized and scheduled staff to maximize efficiency in the store.
- Identified areas of improvement for increased productivity or cost savings initiatives.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Developed team leaders and managers from within to offer employees career development opportunities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed financial data to identify trends that could improve operational performance.
- Formed and sustained strategic relationships with clients.
Retail Sales Associate
Elyse Walker
Pacific Palisades, California
08.2009 - 08.2010
- Completed transactions in an efficient manner while providing excellent customer service.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Clothing Designer
Lacey Kahane (self)
Los Angeles, California
12.2005 - 07.2009
- Selected fabrics and trims for each style in the collection.
- Directed and coordinated team involved in drawing and constructing examples of finished products.
- Researched specification information and in-line style to develop quality patterns.
- Maintained organized library of sample fabrics and trims as well as finished products.
- Assisted in developing marketing campaigns related to new product launches.
- Drafted detailed spec sheets outlining measurements and other details of each garment style.
- Attended design shows and reviewed magazines to better understand consumer trends.
- Attended fittings and provided feedback to production team regarding fit alterations needed.
- Reviewed fabric swatches from suppliers and made decisions on which ones to use in collections.
- Created sketches of clothing designs and communicated vision to pattern makers.
- Worked closely with buyers from major retailers on custom orders or exclusive styles.
- Communicated regularly with vendors regarding lead times and delivery dates for materials.
- Organized fashion shows by selecting models, styling looks, creating backdrops.
- Examined product samples, adjusting designs to achieve desired results.
- Managed development timeline for each season's collection from concept through completion.
Sales Associate/Key Holder
Lisa Kline
Los Angeles, California
10.2002 - 12.2005
- Used technology resources to assist customers in locating and selecting items.
- Attended weekly team meetings to review performance goals and objectives.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Developed trusting relationships with customers by making personal connections.
- Answered customer inquiries regarding product features, pricing, and availability.
- Assessed customer needs to provide assistance and information on product features.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Tracked sales performance metrics to identify trends in market place.
Retail Sales Associate/Assistant Manager
Barkley Hope
Los Angeles, California
04.2001 - 09.2002
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Created price tags and merchandise signs for new items.
- Greeted customers to determine wants or needs.
- Assisted in the preparation and execution of physical inventory counts.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Kept informed about new products arriving at the store on a regular basis.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Maintained records related to sales for store management.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Tracked inventory levels throughout the day and restocked items as needed.
- Implemented visual merchandising standards, creating attractive displays to increase sales.
Retail Sales Associate
Nordstrom
San Diego , CA
04.2000 - 04.2001
- Completed transactions in an efficient manner while providing excellent customer service.
- Cleaned shelves, counters and tables to maintain organized store.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education
Bachelor of Science - Apparel Design
California State University, Northridge
Northridge, CA06-2006
Skills
- Operations management
- Product marketing
- Business marketing
- Financial tracking
- Merchandise planning
- E-commerce management
- Store operations
- Business administration
- Staff hiring
- Inventory control
- Sales oversight
- Sales management
- Budget planning
- Promotional planning
- Employee scheduling
- Social media marketing
Timeline
Women’s Clothing Store Owner
Frock (self employed)
08.2010 - 10.2013
Retail Sales Associate
Elyse Walker
08.2009 - 08.2010
Clothing Designer
Lacey Kahane (self)
12.2005 - 07.2009
Sales Associate/Key Holder
Lisa Kline
10.2002 - 12.2005
Retail Sales Associate/Assistant Manager
Barkley Hope
04.2001 - 09.2002
Retail Sales Associate
Nordstrom
04.2000 - 04.2001
Bachelor of Science - Apparel Design
California State University, Northridge