Lacey Lang
Houston,TX
Summary
Dedicated Office Assistant with over 15 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Office and history achieving high data output.
Overview
6
6
years of professional experience
Work History
Office Assistant
Attorneys At Law
Houston, TX
06.2020 - 08.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Certified Nursing Assistant
Carthage Center For Rehabilitation And Nursing
Carthage, NY
07.2019 - 06.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
Samaritan Keep Home
Watertown, NY
10.2018 - 05.2019
- Supported needs of 8+ residents under long-term care.
- Delivered high-quality care to dementia patients in hospital facility.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
Associate of Arts - Business Administration And Management
Florida Institute of Technology-Melbourne
Melbourne, FL06.2013
Skills
- Office Management
- Prepare Correspondence
- Government Forms
- Front Office Management
- Strong Interpersonal Skills
- Documentation
- Customer Service
- Project Planning
- Data Entry
- Proofreading
Timeline
Office Assistant
Attorneys At Law
06.2020 - 08.2024
Certified Nursing Assistant
Carthage Center For Rehabilitation And Nursing
07.2019 - 06.2020
Certified Nursing Assistant
Samaritan Keep Home
10.2018 - 05.2019
Associate of Arts - Business Administration And Management
Florida Institute of Technology-Melbourne
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