Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacey Larson

Colville,WA

Summary

Experienced Program Manager with over 5+ years of demonstrated proficiency in project/program leadership, technical consulting, and account management within the realms of business applications and manufacturing. A proven track record of successfully steering complex projects from conceptualization through development and delivery. Currently seeking a challenging role where I can leverage my skills to drive improvements and contribute to organizational success.

Skilled in managing functional operations and projects related to supplies and logistics. Possess an advanced understanding of organizational strategies, financial management, procurement, and contracting. Proficient in logistical analysis, inventory and supply chain performance, as well as development and standardization. Adept at navigating inventory management, procurement, and acquisition regulations with precision and expertise.

Overview

14
14
years of professional experience

Work History

Program Manager

Keytronics
11.2022 - Current
  • Global Account Program Manager
  • 5+ years of experience in leading projects and programs for product/engineering teams, technical consulting, and account management
  • Proficient in project and organizational management planning
  • Demonstrated ability to move improvements and features from conceptualization through development to delivery
  • Excellent interpersonal, verbal, and written communication skills
  • Skilled in Microsoft Word, Excel, and Project for managing reports
  • Strong understanding of incremental margin, fixed/variable cost, absorption, and departmental rate determination
  • Managed New Product Introduction (NPI) and Customer Produced Product Transfer (CPPT) processes for assigned programs
  • Coordinated multiple quotes and Request for Quote (RFQ) process, aligning them with customer needs and sales processes
  • Presented information effectively to various stakeholders and responded to inquiries
  • Defined problems, collected data, and drew valid conclusions to drive decision-making
  • Assessed risks, developed solutions, implemented changes, and communicated responsibilities across the organization
  • Administered contracts, communicated customer concerns, and recommended solutions
  • Aligned the company's business model with customer requirements
  • Formed and managed cross-functional launch teams, while communicating complex business and technical matters to all levels of the organization
  • Facilitated change management processes associated with program and system implementations
  • Monitored and reported on program cost control, performance, and return on investment.

Program Coordinator

Unicep Packaging
04.2017 - 11.2022
  • Assigned customer account owner
  • Managing the entire sales cycle including loading sales orders and communicating deliverables to customers
  • Generate and track cross-functional action item lists and ensure alignment with customer expectations
  • Assist with ongoing production for established programs by leading cross-functional team meetings
  • Ensure that programs are conducted in accordance with the requirements of sales orders and program objectives, elevating unresolved issues to management
  • Identify and support development of organic growth opportunities with existing customers
  • Generate, maintain, and publish reports on cost, margins, and inventory levels
  • Ensure compliance with GMP, FDA, OSHA, and all other regulatory requirements, in accordance with company policies
  • Knowledge of cost accounting and materials procurement
  • Proven proficiency in managing timelines of new product developments and launches
  • Experience working in CRM databases with proficiency in Salesforce
  • MRP and Inventory management knowledge to support open purchase orders
  • Knowledge in Change requests /CAPAs/ Non-Conformance Reports /Deviations/SCARs
  • Proficient in Microsoft office tools: Outlook, Excel, PowerPoint, Word, and Project.

Batch Record Review Technician

Unicep Packaging
  • Reviewed completed production paperwork for accuracy and completeness prior to release of product for shipment
  • Prepares certifications, shipping documents and other required documents
  • Maintaining deliverable dates of certificates of compliance and analysis according to a master production schedule
  • Finalizing customer requirements per Master Batch Record structure of shipping request
  • Actively involved in product issues and resolutions for production
  • Member of Master Batch Record review and revisions teams
  • Performed change request to update internal documentation
  • Performed quality inspections of incoming materials, including ingredients, packaging components, and labeling, as needed
  • Assists QC Technicians with their duties as needed.

Quality Control Technician

Unicep Packaging
  • Competency tests performed on Master Batch Records and First Piece Approval procedures
  • Assist with incoming receiving inspections
  • Completions of tasks on the production floor including line clears, First Piece Approval, Master Batch Record Quality Control checks, Sample retains, and lab testing samples
  • Prepared production paperwork in accordance with standard operating procedures and work instructions
  • Prepare quality documentation, ensuring accuracy and completeness for all products
  • Auditing the Production lines
  • Able to process QC task during heavily loaded production schedules with high degree of accuracy in assigned duties
  • Proficiency in internal quality management systems
  • Understanding of Root Cause Analysis and Risk Assessment.

Operator

Unicep Packaging
  • Independently operated several types of production machinery
  • Worked on multiple production lines, following written guidelines and specifications for each product
  • Lead work centers and production lines, as necessary
  • Work with Quality Control to ensure written documentation for production runs is complete, correct, and in compliance with company Good Documentation Practices and government regulations
  • Adhering to safety policies and procedures for operating equipment and handling raw materials and finished goods
  • Promoted teamwork by working with others to achieve production efficiency, quality, and on-time delivery goals.

Education Coordinator

JoAnn Fabrics
11.2015 - 03.2017
  • Plan, schedule and coordinated educational classes for customers
  • Train team members on class enrollment system
  • Process customer transactions throughout the store such as at cash registers, cutting counters, and/or custom business areas
  • Hires and trains qualified class instructors
  • Ensures that instructors adhere to format and content of core classes, clinic, kids' events, and educational events as provided by the Store Support Center
  • Promotes education programs by ensuring class schedules and catalogs are available and distributed to guests in a timely manner
  • Inventory stocking and floor layout reconfiguring
  • Supports teamwork and collaboration with store leaders and other Team Members.

Program Manager Associate

Heath Tecna
05.2010 - 04.2013
  • Interact directly with assigned customers to coordinate design issues, program status and logistics for delivery of product
  • Scribe for meetings across multiple disciplines to minute conversations, and commitments made during meetings
  • Maintain MRP systems for assigned programs, including setting up shipments and moving contractual on dock dates for the program manager
  • In charge of several Kaizen boards to improve workflow
  • Coordinate sales orders for returned or damaged parts from the customer.

Aerospace Assembler

Heath Tecna
  • Exceptional understanding of Heath Tecna MRP system
  • Stand in lead for multiple programs such as Qantas airways
  • Floater position to my supervisor to assisting in multiple departments
  • Knowledgeable with the 5S system and lean process
  • Involved with Boeing Box, BA, United and Qantas programs
  • Worked in receiving inspection while on limited duty.

Education

GED -

Spokane Community College
Spokane, WA
2009

Marysville Pilchuck High School
Marysville, WA

Skills

  • Program Management
  • MRP and Inventory Management
  • Proficient with Microsoft office tools
  • Quality Control
  • Detail Oriented
  • Timeline and Deadline Driven
  • Attention to Detail
  • Documentation And Reporting
  • Following safety practices
  • Preventive Maintenance

Timeline

Program Manager

Keytronics
11.2022 - Current

Program Coordinator

Unicep Packaging
04.2017 - 11.2022

Education Coordinator

JoAnn Fabrics
11.2015 - 03.2017

Program Manager Associate

Heath Tecna
05.2010 - 04.2013

Batch Record Review Technician

Unicep Packaging

Quality Control Technician

Unicep Packaging

Operator

Unicep Packaging

Aerospace Assembler

Heath Tecna

GED -

Spokane Community College

Marysville Pilchuck High School

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