Lacey McDowell
Columbia,SC
Summary
Hardworking and reliable front desk concierge with 8+ years of experience in office work. Earned employee of the month several times for going above and beyond with what was required of me.
Overview
8
8
years of professional experience
Work History
Concierge
TerraBella Windsor Lake
Columbia, SC
04.2016 - Current
- Handled complaints from residents in a professional manner while working towards satisfactory resolutions.
- Handled mail and package deliveries, keeping items secure.
- Managed front desk, keeping area organized, clean, and stocked with necessary materials.
- Performed administrative duties.
- Adaptable in emergency situations, while responding calmly and quickly.
- Answered multi-line telephone while providing general information, answering inquiries, and managing calls by routing to proper extensions or taking messages.
Education
Associate in Early Childhood Education -
Midlands Technical College
Columbia, SC12-2016
Skills
- Effective problem solving
- Verbal and written communication
- Telephone Etiquette
- Strong interpersonal skills
- Strong Work Ethic
- Proficient with using Microsoft Work, Excel, and Outlook
- Time Management Skills
- Amazing Customer service
- Excellent Multitasking
Timeline
Concierge
TerraBella Windsor Lake
04.2016 - Current
Associate in Early Childhood Education -
Midlands Technical College
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