Summary
Overview
Work History
Education
Skills
Contact
Affiliations
References
Timeline
Generic

Lacey McKinney

Marion,North Carolina

Summary

Manager with proven track record in sales at Duramed Equipment, LLC. Expertise in strategic planning and client relations, resulting in enhanced operational efficiency and increased customer satisfaction. Relocating to Rapid City, SD, in late August.

Overview

26
26
years of professional experience

Work History

Operator

Baxter
Marion, NC
01.2025 - Current
  • Operated machinery to optimize production flow and enhance efficiency.
  • Monitored equipment performance to uphold safety standards and ensure functionality.
  • Maintained cleanliness and organization of work area during shifts.

Manager

Duramed Equipment LLC
Marion, US
11.2013 - 12.2024
  • Managed employee schedules to optimize operational efficiency.
  • Collaborated with clients to address healthcare needs effectively.
  • Marketed Duramed services to new companies, expanding client base.
  • Ordered and received products through Brightree EMR, ensuring inventory accuracy.
  • Doubled sales for home modification division within first year at Duramed.
  • Demonstrated initiative in problem-solving and process improvements.
  • Performed tasks independently while maintaining focus on objectives.
  • Cultivated child-friendly environment to enhance customer satisfaction.

Phlebotomy Instructor/Adjunct Instructor

McDowell Technical Community College
Marion, US
01.2003 - 12.2022
  • Contributed to development and implementation of phlebotomy class at MTCC.
  • Achieved 100% pass rate on national ASPT exam for students.
  • Instructed students in proper venipuncture procedures.
  • Collaborated with hospitals to arrange clinical hours for students.
  • Created comprehensive phlebotomy curricula tailored for diverse student populations.

Senior Physician Office Analyst

Practice Concepts
Chapin, US
02.2013 - 10.2013
  • Implemented medical practice assessments to enhance operational efficiency.
  • Streamlined business processes to reduce overhead and improve service delivery.
  • Managed billing and coding services, ensuring compliance and accuracy.
  • Conducted monthly reporting for practices, facilitating informed decision-making.
  • Evaluated overhead expenses to identify cost-saving opportunities.
  • Oversaw EMR conversion services to improve data management and accessibility.

Practice Manager II

Mission Hospital
Marion, US
07.2011 - 04.2012
  • Supervised up to 17 employees and five providers to enhance operational efficiency.
  • Recruited new staff, including mid-level providers, to support practice growth.
  • Oversaw payroll management to ensure timely compensation for all employees.
  • Promoted practice through community events to strengthen local presence.

Practice Manager

Children's Clinic of Marion
Marion, US
07.2005 - 11.2009
  • Led practice building initiatives to enhance operational growth.
  • Managed front office functions, including billing and registration processes.
  • Conducted marketing activities, focusing on effective advertising strategies.
  • Evaluated employee performance to ensure high standards of service.
  • Coordinated schedules for employees, nurse practitioners, and physicians.
  • Executed billing and coding responsibilities for efficient revenue cycle management.
  • Cultivated positive customer relations to improve patient satisfaction.
  • Organized community events to promote clinic visibility and engagement.

Medical Laboratory Technician

Spruce Pine Hospital
Spruce Pine, US
05.1999 - 11.2004
  • Compiled and reported patient results efficiently.
  • Supported managers in daily quality control activities.

Education

M.A - Higher Education Administration

Western Carolina University
Sylva, NC

B.A. - Business Administration

Montreat College
Montreat, NC

A.S. - Applied Science, Medical

Western Piedmont Community College
Morganton, NC

Skills

  • Sales strategy and market analysis
  • Healthcare compliance
  • Client relations and account management
  • Problem solving
  • Effective communication
  • Strategic planning and relationship building
  • Employee scheduling
  • Inventory management

Contact

828-442-5857 

laceyhollifield828@gmail.com

Affiliations

  • Hiking
  • Podcast listener
  • Historical travel

References

References available upon request.

Timeline

Operator

Baxter
01.2025 - Current

Manager

Duramed Equipment LLC
11.2013 - 12.2024

Senior Physician Office Analyst

Practice Concepts
02.2013 - 10.2013

Practice Manager II

Mission Hospital
07.2011 - 04.2012

Practice Manager

Children's Clinic of Marion
07.2005 - 11.2009

Phlebotomy Instructor/Adjunct Instructor

McDowell Technical Community College
01.2003 - 12.2022

Medical Laboratory Technician

Spruce Pine Hospital
05.1999 - 11.2004

M.A - Higher Education Administration

Western Carolina University

B.A. - Business Administration

Montreat College

A.S. - Applied Science, Medical

Western Piedmont Community College

Similar Profiles

CREATE PROFILE