Lacey McLean
Charlevoix,MI
Summary
Experienced administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Utilizes organizational and multitasking abilities to enhance office efficiency. Responsible, punctual and productive professional when working with little to no supervision. Knowledge of office software and communication tools, ensuring smooth and effective operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Uber Partner
Uber
06.2025 - Current
- Delivered exceptional customer service to riders, enhancing overall satisfaction and loyalty.
- Navigated city routes efficiently, optimizing travel time and passenger experience.
- Utilized Uber app features to manage ride requests and track earnings effectively.
- Adapted to varying traffic conditions, maintaining punctuality for scheduled pickups.
Chief of Police
Village of Ellsworth
01.2020 - 02.2022
- Developed community policing initiatives to enhance public safety and build trust with residents.
- Oversaw daily operations of police department, ensuring compliance with local and federal regulations.
- Managed departmental budget, optimizing resource allocation for equipment and personnel needs.
- Implemented community-oriented policing initiatives, strengthening trust between officers and citizens.
- Analyzed crime data to identify trends, informing strategic planning and resource allocation.
Police Officer
Central Lake Police Department
03.2019 - 2021
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of incidents, gathering evidence and witness statements.
- Collaborated with community members to build trust and enhance crime prevention efforts.
- Patrolled assigned areas, monitoring for suspicious activity and responding to emergencies.
- Prepared detailed reports on incidents, ensuring accuracy for legal proceedings.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Corrections Deputy
Charlevoix County Sheriff's Office
04.2016 - 07.2018
- Enforced facility policies to maintain security and order among inmates.
- Conducted regular patrols to ensure safety and compliance within designated areas.
- Responded promptly to emergency situations, utilizing conflict resolution techniques effectively.
- Facilitated inmate orientation, providing information on rules and available resources.
- Searched for contraband, weapons and drugs.
- Maintained open lines of communication with supervisors regarding concerns or suggestions related to facility operations or inmate management practices.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
Education
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Tempe, AZ05-2021
Associate of Applied Science - Law Enforcement
Northwestern Michigan College
Traverse City05-2018
Skills
- Flexibility
- Punctuality
- Cleanliness
- Leadership capability
- Conflict resolution skills
- Schedule setting
- Community engagement
- Strategic leadership
- Community relations
- Report writing
- Integrity and honesty
- Relationship building and management
Accomplishments
- Routinely supervised more than 50 detainee inmates.
Certification
- Certified Police Officer - 2018-2022
- Certified Corrections Deputy, - 2016-2018
- CPR/First Aid Training - 2018-2022
Timeline
Uber Partner
Uber
06.2025 - Current
Chief of Police
Village of Ellsworth
01.2020 - 02.2022
Police Officer
Central Lake Police Department
03.2019 - 2021
Corrections Deputy
Charlevoix County Sheriff's Office
04.2016 - 07.2018
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Associate of Applied Science - Law Enforcement
Northwestern Michigan College