Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Lacey melchert

Lacey melchert

ROXANA

Summary

Dynamic professional with a proven track record at Olin Corporation, excelling in fast-paced environments. Known for exceptional communication and critical thinking skills, I effectively foster teamwork and enhance customer satisfaction. Adaptable and detail-oriented, I consistently meet deadlines while managing multiple projects, demonstrating a commitment to excellence and continuous improvement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

SS Charger II

Olin Corporation
03.2010 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.

Cashier Team Lead

Wal-Mart Supercenter
09.2008 - 02.2010
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Monitored areas for security issues and safety hazards.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Set up new sales displays each week with fresh merchandise.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Lab Assistant/Phlebotomist

St. Louis University Hospital
01.2005 - 07.2006
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
  • Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
  • Improved laboratory efficiency by streamlining sample processing and data recording procedures.
  • Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
  • Facilitated timely completion of experiments by maintaining a well-organized workspace and efficient workflow.
  • Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
  • Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
  • Managed inventory levels effectively by tracking supply usage and placing orders for required materials before depletion.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Recorded and analyzed data to produce reports of results.
  • Participated in lab meetings and project presentations.
  • Provided support and guidance to junior lab staff.

Education

Medical Assistant Program - Medical

Sanford Brown College
Granite City, IL
03-2004

High School Diploma -

Bunker Hill High School
Bunker Hill, IL
05-2001

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Certification

  • Licensed AFT clearance - Presant

Timeline

SS Charger II

Olin Corporation
03.2010 - Current

Cashier Team Lead

Wal-Mart Supercenter
09.2008 - 02.2010

Lab Assistant/Phlebotomist

St. Louis University Hospital
01.2005 - 07.2006

Medical Assistant Program - Medical

Sanford Brown College

High School Diploma -

Bunker Hill High School

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Lacey melchert