Lacey Mubanga
Green Bay,WI
Summary
Responsible and motivated student ready to apply education in the workplace. Offers experience in clinical documentation, great bedside manner, and eagerness to learn and apply new skills as I transition from an LPN To RN role.
Overview
14
14
years of professional experience
Work History
Licensed Practical Nurse
Bellin Health - Orthopedics
Green Bay, WI
07.2023 - Current
- Performed assessments, including vital signs, health history, and medication documentation.
- Educated patients on management strategies for their individual conditions, consisting of hip and knee issues.
- Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
- Maintained a safe environment by following infection control policies and procedures.
- Answered patient and family questions regarding treatment plans and procedures.
- Observed strict confidentiality and safeguarded all patient-related information.
Medical Bill Analyst
American Family Insurance Claims Services
De Pere, WI
08.2014 - 07.2023
- Reviewed CPT codes on medical bills for accuracy and relatedness to motor vehicle accidents for PIP claims.
- Read medical records to verify billed charges are supported.
- Issued payments to medical provider, injured parties, and attorneys.
- Displayed attention to detail and consistently exceeded expectations regarding productivity and accuracy.
Medical Technician
American Family Insurance Claims Services
De Pere, WI
03.2010 - 08.2014
- Entered medical bills into Mitchell DecisionPoint
- Returned calls to medical providers who left messages with questions about their bills and/or payments.
Education
Associate of Science - Nursing
Northeast Wisconsin Technical College
Green Bay, WI08-2024
Associate of Science - Practical Nursing
Northeast Wisconsin Technical College
Green Bay, WI05-2023
Skills
- Epic documentation - Clinic and Hospital
- Physical Assessment
- ADL Assistance
- WI Licensed Practical Nurse
- Empathetic and compassionate
- Vital signs monitoring
- Outpatient Care
- CPT and Diagnosis Code Knowledge
- Mitchell DecisionPoint
- Active Listening
- Therapeutic Communication
- Adaptability
- Empathy
- Solid Ethics
- Effective written and verbal communication
- Teamwork
Communication Skills
I served in a nursing capacity at Easterseals Respite Camp in Wisconsin Dells for a week in 07/2022, conversing with young adults with autism and CP, many of whom were nonverbal. I also volunteered with Miss Amazing Wisconsin, a beauty pageant that highlights girls and women ages 5+ with physical and mental disabilities. This demographic is a special interest and passion of mine.
Timeline
Licensed Practical Nurse
Bellin Health - Orthopedics
07.2023 - Current
Medical Bill Analyst
American Family Insurance Claims Services
08.2014 - 07.2023
Medical Technician
American Family Insurance Claims Services
03.2010 - 08.2014
Associate of Science - Nursing
Northeast Wisconsin Technical College
Associate of Science - Practical Nursing
Northeast Wisconsin Technical College