Lacey Nielsen
Logan,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proficient in using computer systems, with fast and accurate typing skills to handle high volumes of communication and documentation. Adept at managing multiple tasks, and ensuring customer satisfaction in fast-paced environments
Overview
12
12
years of professional experience
Work History
Walmart Digital Shopper
Walmart
09.2023 - 02.2024
- Assisted customers in selecting and purchasing products tailored to their needs and preferences.
- Accurately sorted and dispensed customer orders, ensuring timely and efficient service.
- Maintained a clean, organized, and welcoming store environment.
- Facilitated hands-on training sessions to improve team efficiency, customer service, and operational standards.
Store Manager
Edge Clothing
08.2016 - 07.2018
- Demonstrated operational excellence in sales performance, product selection, task completion, and customer interactions
- Managed employee training, scheduling, and performance evaluations
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Packaged and prepared items for shipment, supporting online sales operations.
Head Housekeeper
Beaver Creek Lodge
07.2012 - 01.2018
- Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
- Cleaned rooms and common areas efficiently while adhering to quality standards.
- Managed hiring, staffing, scheduling, and performance evaluations for housekeeping staff.
- Set daily expectations, communicated goals, and delegated tasks to ensure workload completion.
- Supervised day-to-day housekeeping operations, ensuring timely prioritization and completion of work orders.
Education
High School Diploma -
Cache High
Logan, UT05.2014
Skills
- Highly organized with strong time management abilities
- Detail-oriented and quick to learn new tasks efficiently
- Proven excellence in supervision, management, and customer service
- Experienced with email platforms, scheduling tools, and online collaboration applications
- Strong typing skills with high accuracy and speed
Timeline
Walmart Digital Shopper
Walmart
09.2023 - 02.2024
Store Manager
Edge Clothing
08.2016 - 07.2018
Head Housekeeper
Beaver Creek Lodge
07.2012 - 01.2018
High School Diploma -
Cache High
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