Lacey N Noe
Madisonville,USA
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Public Health Technician
Tennessee Air National Guard
04.2023 - Current
- Inspected premises and performance of personnel to identify issues or non-conformity.
- Advised on measures to minimize hazards or unhealthy situations.
- Implemented and complied with prevention and control activities to respond to COVID-19, AGE, and other communicable diseases.
Medical Assistant/Receptionist
Tennessee Orthopedic Clinic
01.2022 - Current
- Compiled laboratory and x-ray reports, hospital notes and other pertinent data.
- Kept equipment ready for use through scheduled cleaning and sterilization.
- Reviewed test results for completion and abnormalities.
- Boosted morale within the team by organizing engaging team-building activities and encouraging open communication among peers.
- Updated patient records with accurate, current insurance policy information.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
Army National Guard
United States Army
05.2017 - 04.2023
- Controlled access points for authorized personnel only.
- Performed crowd control duties at large-scale events or gatherings.
- De-escalated conflicts using verbal and physical strategies based on guard training.
Patient Care Technician
Covenant Health
09.2020 - 01.2022
- Dressed wounds, helped with procedures, and replenished room supplies.
- Responded, resolved and followed up on customer service issues.
- Supported smooth patient flow and unit operations with regular supply restocking.
Freight Handler
FedEx Freight
07.2018 - 08.2020
- Routed freight accurately by adding labels and processing related paperwork.
- Communicated with supervisors regarding any issues or delays affecting timely completion of work assignments.
- Containerized and palletized loads, balancing weights and securing products against shifting.
- Collaborated with team members to complete tasks quickly and efficiently while maintaining high-quality work standards.
Education
Diploma -
Northmont High School
Clayton, OH05.2017
Diploma - undefined
Miami Valley Career Technology Center
Clayton, OH05.2017
Skills
- Chronic Disease Management
- Emergency Response Planning
- Active listening
- Critical thinking
- Call center experience
- Data analysis
- Operational efficiency
- Attention to detail
- Insurance coverage verification
Timeline
Public Health Technician
Tennessee Air National Guard
04.2023 - Current
Medical Assistant/Receptionist
Tennessee Orthopedic Clinic
01.2022 - Current
Patient Care Technician
Covenant Health
09.2020 - 01.2022
Freight Handler
FedEx Freight
07.2018 - 08.2020
Army National Guard
United States Army
05.2017 - 04.2023
Diploma - undefined
Miami Valley Career Technology Center
Diploma -
Northmont High School
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