Lacey Peach

• Manages all aspects of the casting process for park venue roles and major events including Halloween Horror Nights, Grinchmas, Mardi Gras, and Universal’s Holiday Parade, and Universal's Mega Movie Parade.
• Oversees audition planning, staffing, scheduling, and marketing while ensuring alignment with budget and compliance standards.
• Oversees all offers in progress and assists in preventing or resolving operational conflicts and crossover. Ensures all communication to our partners and performers follows Universal Orlando policies and procedures.
• Facilitates performer hiring, coordinates training for audition staff, and provides feedback for performance evaluations.
• Collaborates with Show Direction to plan and execute assigned projects including audition review, candidate scoring, callback planning and flow, post-callback casting approvals, and providing efficient communication with all necessary counterparts within Universal Orlando.
• Provides guidance and insight to all Entertainment Operations Venue Managers needs regarding talent needed, rehearsal space/rehearsal timeline, and releases required to extend offers.
• Creates and maintains Excel documents to support all casting efforts. Assists Casting Managers and Show Direction with administrative duties, as needed.

• Supports the organization’s short and long-term staffing needs by ensuring the completion of casting offers with accuracy to meet precise deadlines.
• Performs administrative responsibilities using Microsoft Teams, Excel, SharePoint, Digital Audition System, etc. to complete offer preparation and fulfillment of booking requests, role offers, and confirmation.
• Partners with key stakeholders on scheduling conflicts of talent, recasting needs, and elevating questions regarding rehearsal and business requirements of the venue as needed.
• Develops, maintains, and enhances relationships with Entertainment Operations, Production, Entertainment Event Production, Show Direction, Talent Acquisition, Talent Development, and Fitness Specialist to act as the liaison for obtaining rehire status, scheduling fitness tests, new hire paperwork, and solidifying/confirming orientation attendance.

Revenge of the Mummy / Project 557-9 - September 2021 - July 2023

Transformers: The Ride 3D - March 2023 - July 2023

Popeye and Bluto’s Bilge Rat Barges - April 2021 - June 2023

Flight of the Hippogriff/Ollivander’s Wand Shop - March 2020 - March 2021

• Led daily operation ensuring safety, guest satisfaction, and team performance. Skilled in operational readiness, ride and equipment inspections, and emergency procedures. Strong focus on team leadership, coaching, TSAT, training new hires, and maintaining compliance with safety and service standards. Proficient in administrative duties including scheduling, staffing, timekeeping, daily budget, and reporting to support efficient venue operations.

HHN31 - Scheduling & Casting - July 2022 - November 2022

• Worked alongside Scheduling Assistant Stage Manager to ensure all performers scheduled had completed their compliance training
• Worked alongside Casting Assistant Stage Manager to fill all open roles for the event daily using our Scare Spare cast
• Partnered with all venues’ management daily to ensure they have all priority roles filled whether it be from the Scare Spares or in-house/street moves
• Utilized Microsoft Teams, Microsoft Office (primarily Excel), and KRONOS to complete all daily tasks such as creating DSR’s for every venue, dropping shifts on the Scare Spare cast, checking timecards/applying proper transfers to ensure the performer was payed according to the skill they were assigned to for the evening.

Grinchmas - November 2022 - December 2022

• Assisted staging and rigging technicians during shows by following cues called by the stage manager, presetting the stage and props for each show, and maintained a clean environment on stage and back stage
• Established relationships with all partners in ColorVision, costuming, hair, and makeup to ensure our performers had everything they need to make it to set on time
• Worked alongside the Entertainment Events team to ensure Grinch Breakfast was staffed and moving efficiently