Summary
Overview
Work History
Education
Skills
Timeline
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Lacey Richardson

Phoenix,Arizona

Summary

Developed strong teamwork and customer service skills in a fast-paced environment, now seeking to transition into a new field. Adept at communication and problem-solving, with a proven ability to complete tasks efficiently and accurately. Eager to apply these transferable skills to make a meaningful impact in a new role and new career.

Overview

2
2
years of professional experience

Work History

Team Member

Pita Kitchen
08.2024 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and showing respect for coworkers, management, and guests.
  • Employed strong communication skills to interact with guests, team members, and management.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.

Barista

Dutch Bros
04.2023 - 10.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Adapted swiftly to high-volume periods by efficiently managing tasks.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Team Member

Fired Pie
10.2022 - 04.2023
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

High School Diploma -

Deer Valley High School
Glendale, AZ
05-2024

Skills

  • Cleaning
  • Complaint resolution
  • Sales expertise
  • Hospitality and accommodation
  • Team building
  • Multitasking Abilities
  • Professionalism
  • Time management abilities
  • Strong teamwork
  • Customer interaction
  • Verbal and written communication
  • Guest experiences
  • Friendly and outgoing
  • Active listener
  • Espresso machine operation

Timeline

Team Member

Pita Kitchen
08.2024 - Current

Barista

Dutch Bros
04.2023 - 10.2023

Team Member

Fired Pie
10.2022 - 04.2023

High School Diploma -

Deer Valley High School
Lacey Richardson