Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Lacey Young

Marinette,WI

Summary

Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.

Overview

17
17
years of professional experience

Work History

Owner/Operator

Tidy Team LLC
09.2023 - Current
  • Manage daily operations of a small cleaning business.
  • Schedule and perform residential and commercial cleaning services.
  • Handle client communications, scheduling, and service customization.
  • Oversee bookkeeping, invoicing, and supply management.
  • Maintain high standards of cleaning and customer satisfaction.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Independent Cleaner

Self-Employed
06.2014 - 08.2023
  • Provided thorough residential cleaning services tailored to client needs.
  • Built and maintained long-term customer relationships.
  • Managed scheduling, payments, and service records independently.
  • Performed tasks including dusting, vacuuming, mopping, sanitizing kitchens and bathrooms, and organizing living spaces.

Office Manager

Roving Blue, Inc.
10.2016 - 07.2019
  • Managed day-to-day office operations and administrative support.
  • Assisted with bookkeeping, payroll, and expense tracking.
  • Coordinated schedules, meetings, and correspondence.
  • Maintained inventory and ordered supplies as needed.
  • Provided customer service and communication support.

Owner/Operator

Kidz Korner Daycare
12.2008 - 08.2016
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
  • Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.

Education

High School Diploma -

Skills

  • Excel
  • Word
  • Quick books
  • Microsoft Office
  • Communication
  • Leadership
  • Organization
  • Problem Solving
  • Critical Thinking
  • Team Player
  • Operations management
  • Documentation and reporting
  • Business planning
  • Hiring

Websites

Timeline

Owner/Operator

Tidy Team LLC
09.2023 - Current

Office Manager

Roving Blue, Inc.
10.2016 - 07.2019

Independent Cleaner

Self-Employed
06.2014 - 08.2023

Owner/Operator

Kidz Korner Daycare
12.2008 - 08.2016

High School Diploma -

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