Lacey Sheckles
Aberdeen,Maryland
Summary
Professional worker with experience in labor support roles, prepared for hands-on tasks and safety compliance. Known for teamwork, adaptability, and achieving results in dynamic environments. Skilled in equipment handling, manual labor, and following instructions. Highly reliable and responsive to changing needs.
Overview
20
20
years of professional experience
Work History
Laborer Helper
Leonetti Construction Company
01.2015 - Current
- Enhanced project efficiency by assisting skilled laborers in various construction tasks.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Promoted effective communication among team members by relaying vital information between supervisors and workers.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
- Addressed unexpected challenges proactively during the construction process, enabling prompt resolution of issues before impacting deadlines.
- Expedited project progress with efficient loading, unloading, and transportation of construction materials.
- Improved overall site organization by maintaining clean and hazard-free workspaces for the entire team.
- Ensured timely delivery of materials and equipment, streamlining workflow and minimizing downtime.
- Removed debris and waste from job sites.
- Followed instructions from construction project managers and supervisors.
Lead Support Associate Returns
Saks Fifth Avenue Warehouse
01.2010 - 01.2012
- Optimized case resolution times by conducting thorough research before escalating issues to senior management.
- Mentored junior associates, fostering professional growth within the support team.
- Delivered high-quality support services, adhering to company policies and industry best practices.
- Maximized team efficiency, implementing process improvements based on analytics and feedback.
- Implemented quality assurance measures to maintain consistency in service delivery across the support team members.
- Streamlined support processes for increased productivity and faster issue resolution.
- Championed internal initiatives aimed at improving overall customer experience within the organization.
- Supported product development by gathering valuable customer feedback on features and functionality.
Administrative Assistant
Re/Max Chesapeake
01.2005 - 01.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Graduate Certificate - Anatomy And Physiology I
Harford Community College
Bel Air, MD04-2009
Skills
- Reliability and punctuality
Timeline
Laborer Helper
Leonetti Construction Company
01.2015 - Current
Lead Support Associate Returns
Saks Fifth Avenue Warehouse
01.2010 - 01.2012
Administrative Assistant
Re/Max Chesapeake
01.2005 - 01.2010
Graduate Certificate - Anatomy And Physiology I
Harford Community College
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