Lacey Tsutsui
Vallejo,CA
Summary
Proven team player with a knack for organization and cleanliness, honed through roles at Ad Hoc and Baskin Robins. Excelled in improving dining experiences by anticipating guest needs and maintaining high standards of hygiene. Skilled in memory retention and problem-solving, consistently enhancing service efficiency and team collaboration without compromising attention to detail.
Overview
8
8
years of professional experience
Work History
Server
Ad Hoc
06.2022 - Current
- Implemented proper food handling procedures consistently, ensuring compliance with local health codes and industry standards.
- Arranged tables and chairs for special occasions and events.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Anticipated guest needs proactively, offering assistance before being asked to improve the overall dining experience.
Restaurant Hostess
Bella Sienna
04.2020 - 07.2021
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Ice Cream Server
Baskin Robins
02.2017 - 10.2019
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Notified supervisor and peers of low product inventory and customer complaints.
Education
Benicia High School
Benicia, CA06.2019
Skills
- Cleanliness
- Organization
- Memory retention
- Efficient Movement
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Reliability
Timeline
Server
Ad Hoc
06.2022 - Current
Restaurant Hostess
Bella Sienna
04.2020 - 07.2021
Ice Cream Server
Baskin Robins
02.2017 - 10.2019
Benicia High School
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