Lacey Van Looy
Sparks,NV
Summary
Dynamic HR Manager with a proven track record at Scheels All Sports, specializing in employee relations and benefits administration. Excelled in enhancing employee retention and satisfaction, leveraging skills in HR policies and risk management. Demonstrated expertise in recruitment and mentoring, significantly improving team dynamics and operational efficiency.
Experienced with managing employee relations, recruitment, and compliance. Utilizes strategic HR planning to align talent resources with organizational goals. Track record of enhancing team performance and fostering positive work culture through effective communication and conflict resolution.
Overview
12
12
years of professional experience
Work History
Human Resources Manager
Scheels All Sports
05.2016 - 03.2024
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Benefits administrator for employees and back-up payroll specialist
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Event Specialist
Quintana Events
04.2013 - 12.2016
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Managed event logistics and operations.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
Staffing Coordinator/ Corporate Event Specialist
Checkers Catering and Events
03.2013 - 05.2016
- Lead onboarding for new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
Event Coordinator Intern
Pacific Sports Resort
12.2011 - 01.2013
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Maintained status reports for client projects.
Education
Bachelor of Science - Hospitality
San Jose State University
San Jose, CA05-2011
Associate of Arts - Social Sciences
San Jose City College
San Jose, CA05-2009
Skills
- HR policies and procedures
- Employee Relations
- Training and mentoring
- Benefits and compensation management
- Recruitment and hiring
- Employee Retention
- Risk Management
- Benefits Administration
Timeline
Human Resources Manager
Scheels All Sports
05.2016 - 03.2024
Event Specialist
Quintana Events
04.2013 - 12.2016
Staffing Coordinator/ Corporate Event Specialist
Checkers Catering and Events
03.2013 - 05.2016
Event Coordinator Intern
Pacific Sports Resort
12.2011 - 01.2013
Bachelor of Science - Hospitality
San Jose State University
Associate of Arts - Social Sciences
San Jose City College
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