Lacey Wisniewska
Mountlake Terrace,WA
Summary
Dedicated receptionist with a background in therapy, bringing strong customer service and retail expertise to the cannabis industry. Known for enhancing client interactions and cultivating a welcoming environment. Proven ability to manage high-volume communication while maintaining professionalism and efficiency. Aiming to leverage interpersonal skills to contribute positively within a dynamic team.
Overview
7
7
years of professional experience
Work History
Licensed Mental Health Counselor Associate
Dayspring Behavioral Health
Redmond, WA
06.2023 - 01.2024
- Completed one-on-one counseling with a broad range of clients suffering from OCD and other various anxiety disorders
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources
- Demonstrated rapid acquisition of new skills in patient treatment across various age categories.
- Ended employment due to medical issues.
Corporate Receptionist II
Northwest Center at Amazon
Seattle, WA
04.2017 - 05.2023
- Pleasantly and professionally greet visitors and professionals and connect them to their appropriate parties
- Created a tracker of our building posters in 2017 that has been updated and utilized over the years by the entire Amazon campus
- Handle incoming and outgoing emails and phone calls
- Handle complaints and complex problems with flexibility and creativity
- Prepare, upload, and store confidential documents
- Lead and managed non-disclosure disagreement uploads and storage for the entire Amazon Seattle campus
- Stock and order office supplies for various departments
Education
Master’s - Psychology
UMass Global
Remote03.2023
B.A. - Sociology
University of Washington Tacoma
Tacoma, WA06.2016
Skills
- POS system operation
- Customer relationship building
- Cash handling accuracy
- Sales proficiency
- Inventory audits
- Upselling strategies
- Building rapport
Awards
- Presenter at 2019 IOCDF OCD Conference in Austin, TX
- Employee of the Month April 2018, Northwest Center at Amazon
Timeline
Licensed Mental Health Counselor Associate
Dayspring Behavioral Health
06.2023 - 01.2024
Corporate Receptionist II
Northwest Center at Amazon
04.2017 - 05.2023
Master’s - Psychology
UMass Global
B.A. - Sociology
University of Washington Tacoma
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