Year of professional experience
Hi, I’m
Lacey Workman
Medical Receptionist
Plano,TX
Summary
Hardworking medical administrative professional with exceptional people skills, organized file management, and a deep understanding of patient protections. Enhances office operations by proactively addressing patient and staff needs. Proficient in electronic/ paper recordkeeping and insurance documentation. Highly organized with a superior work ethic and a collaborative, team-player attitude. Known for exceptional quality control and inspection abilities. Recognized for honesty, hard work, and positive attitude.
Overview
1
1
Certification
Work History
Super Stop & Shop, Seymour, TX
Convenience Store Clerk
2022.08 - Current (2 years & 1 month)
Job overview
- Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
- Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
- Located items for customers and helped complete purchases by processing payments with the register system.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Cashiered with two cash registers at once in tandem to maximize customer flow.
Wichita Falls Podiatry, Wichita Falls, TX
Medical Receptionist
2023.08 - 2024.08 (1 year)
Job overview
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Maintained accurate and up-to-date patient database by inputting insurance details, demographics, and health histories.
- Informed patients of financial responsibilities prior to rendering services.
- Contacted patients to ensure appointment accuracy and gather relevant information.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Protected patients by observing strict HIPAA guidelines.
- Checked patients in and out for appointments and collected co-payments.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Education
Midwestern State University
Some College (No Degree) from Dental Hygiene
Collin County Community College District
Some College (No Degree) from Applied Science
Skills
- Storage Organization
- Product Identification
- Customer Service
- Payment Processing
- Referral Verification
- Insurance Verification
- Medical Charting
- Records Management
- HIPAA Compliance
- Co-payment Collection
- Medical Records Management
- Electronic Medical Records
- Appointment Scheduling
- Front Desk Operations
Certification
- Basic Life Support Certified
Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursTimeline
Medical Receptionist
Wichita Falls Podiatry
2023.08 - 2024.08 (1 year)
Convenience Store Clerk
Super Stop & Shop
2022.08 - Current (2 years & 1 month)
Midwestern State University
Some College (No Degree) from Dental Hygiene
Collin County Community College District
Some College (No Degree) from Applied Science
- Basic Life Support Certified
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