Lacey Wynn
Tamaroa,IL
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Wynn’s Lawn Care
03.2008 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Driver
South Central Transit
01.2023 - 07.2023
- Completed daily/monthly paperwork and pre-trips and post-trips, secured and transported individuals with varieties of disabilities, completed the appropriate steps to ensure their safety during transit, communicated with dispatch, management, and outside contracted sources.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Assistant Teacher/Bus Driver
Perry County Head Start
01.2018 - 08.2022
- Completed daily reports, meal count sheets, and attendance logs.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Assisted in lessons, curriculum and homework planning.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Worked with administrators to enforce school policies and procedures.
- Maintained Illinois commercial driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Inspected bus for any mechanical issues before departure.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Assisted passengers with inquiries and requests during trips.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Supervised recess, lunch and daily student intake and dismissal.
Production Material Handler (Temporary Position)
Continental Tire
02.2013 - 01.2014
- Maintained a safe work environment by adhering to safety regulations and proper handling of hazardous materials.
- Improved order fulfillment times with prompt picking, packing, and delivery of materials to designated areas within the facility.
- Demonstrated adaptability in responding to unexpected fluctuations in demand or changes in production schedules.
- Supported timely production by ensuring the availability of required materials for each manufacturing stage.
- Managed time-sensitive tasks effectively under tight deadlines to ensure seamless workflow within the production line.
- Upheld cleanliness standards in the warehouse by promptly disposing of waste materials, organizing workspaces, and maintaining a clutter-free environment.
- Contributed to quality control measures by inspecting incoming materials for defects or damage prior to use in production.
- Reduced downtime with efficient material allocation and swift resolution of any stock discrepancies.
- Participated in continuous improvement initiatives aimed at enhancing productivity, reducing waste, and minimizing errors in the material handling process.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Transported inventory items to appropriate locations.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Attached identifying tags to containers to mark with identifying shipping information.
Data Entry Clerk (Temporary Position)
Affiliated Computer Services
02.2011 - 01.2012
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Created and maintained data entry logs to track data entry activities.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Team Leader
Tractor Supply Company
03.2007 - 11.2010
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Restocked and organized merchandise in front lanes.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Education
ECE Level 2 Credential -
John A Logan College
01.2022
Certified Nurse’s Assistant -
Rend Lake College
01.2013
High School Diploma -
Woodlawn High School
01.2007
Skills
Heavy Equipment Operation
Worksite safety
Equipment Inspections
Safety Compliance
Operations Management
Documentation And Reporting
Data Entry
Verbal and written communication
Customer relations skills
Administrative Support
Timeline
Driver
South Central Transit
01.2023 - 07.2023
Assistant Teacher/Bus Driver
Perry County Head Start
01.2018 - 08.2022
Production Material Handler (Temporary Position)
Continental Tire
02.2013 - 01.2014
Data Entry Clerk (Temporary Position)
Affiliated Computer Services
02.2011 - 01.2012
Owner/Operator
Wynn’s Lawn Care
03.2008 - Current
Team Leader
Tractor Supply Company
03.2007 - 11.2010
ECE Level 2 Credential -
John A Logan College
Certified Nurse’s Assistant -
Rend Lake College
High School Diploma -
Woodlawn High School
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