Summary
Overview
Work History
Education
Skills
Timeline
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Lacey Zartman

Fremont,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offers honed competencies in data-entry, cash handling and scheduling.

Overview

7
7
years of professional experience

Work History

Receptionist

Magruder Hospital Family Clinic
05.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Collected Co Pay payments, processed transactions and updated relevant records.
  • Compiled information from files and research to satisfy information requests.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Caregiver, Special Needs

Wynn-Reeth
09.2021 - 05.2022
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
  • Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
  • Kept complete and accurate records, documenting care and patient progress.

Ward Clerk

Magruder Hospital
09.2019 - 08.2021
  • Organized paperwork for doctors, nurses, and patients.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented latest information in computer system and printed paperwork.
  • Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
  • Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
  • Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy Emergancy department.

Cashier

Walmart
09.2017 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Certification - Phlebotomy

Terra State Community College
Fremont, OH
05.2019

High School Diploma -

Fremont Ross High School
Fremont, OH
05.2006

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Scheduling appointments
  • HIPAA Compliance
  • Patient Registration
  • Insurance Verification
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling

Timeline

Receptionist

Magruder Hospital Family Clinic
05.2022 - Current

Caregiver, Special Needs

Wynn-Reeth
09.2021 - 05.2022

Ward Clerk

Magruder Hospital
09.2019 - 08.2021

Cashier

Walmart
09.2017 - 11.2019

Certification - Phlebotomy

Terra State Community College

High School Diploma -

Fremont Ross High School

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Lacey Zartman