Lacey Tapia
Daytona Beach
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server/bartender
Sally Roots
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Manager
San Diego Grill
11.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and help find solutions.
- Enhanced customer satisfaction by resolving disputes quickly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server/bartender
Mulligans Bar & Grill
07.2024 - 01.2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Professional House Cleaner
Self Employed
10.2022 - 07.2024
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Wiped walls, decoration, and appliances.
- Offered specialized deep-cleaning services increasing overall home comfort.
- Managed workload across 30 houses and satisfied customer needs for cleaning standards and details.
Education
Roscommon High
Michigan 2009
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Personable
- Always on time
Certification
Safe serve Florida
Timeline
Server/bartender
Mulligans Bar & Grill
07.2024 - 01.2025
Manager
San Diego Grill
11.2023 - Current
Professional House Cleaner
Self Employed
10.2022 - 07.2024
Server/bartender
Sally Roots
Roscommon High
Similar Profiles
Jay PerezJay Perez
Store Manager at Sally Beauty- Sally Beauty Holdings Inc.Store Manager at Sally Beauty- Sally Beauty Holdings Inc.
Odon Van PattenOdon Van Patten
Farm Hand at Sally A BlackFarm Hand at Sally A Black
Mirka CepedaMirka Cepeda
Retail Sales Associate at Sally Beauty Holdings Inc.Retail Sales Associate at Sally Beauty Holdings Inc.