Lacey Foster
Marion,OH
Overview
12
12
years of professional experience
Work History
Employment Specialist
Goodwill
10.2022 - Current
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
- Worked closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
- Led job readiness and career-building workshops to uplift client confidence.
- Recognized client employment barriers and devised strategies to resolve.
- Provided clients with on-the-job training and employment related support to maintain and retain employment.
- Provided regular updates on clients'' progress to internal team members, ensuring a cohesive approach to service delivery and timely intervention when necessary.
- Managed a diverse caseload of individuals from various backgrounds, tailoring services based on unique needs and circumstances.
Claims Analyst 1
Epiq
01.2021 - 09.2021
- Worked on various lawsuits by following specific case procedures
- Searched for new addresses for customers in CLEAR
- Updated the address as needed in Claims Matrix
- Saved PDF files in file explorer
- Worked various Excel spreadsheets
- Used a wide variety of systems such as Dynamics, CLEAR, Claims Matrix, Excel,
- Outlook, and Microsoft Teams.
Front Desk Receptionist
Legacy Family Dental
07.2019 - 03.2020
- Managing all checkout desk duties
- Scheduling
- Reviewing Treatment plans and taking payments
- Explaining insurance benefits
- Managing phone calls and correspondence (e-mail, letters, packages etc.)
- Front Desk/Receptionist Duties
- Verifying insurance and benefits
- Checking claims and sending pre-authorizations
- Updating patient charts
Weld Quality Deform Associate
Honda
07.2018 - 07.2019
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Inspected finished/unfinished cars/parts for deforms (-DF & + DF), any missing welds or blow holes through welds, and missing parts
- Responsible for reporting quality to the correct department.
Behavior Technician
Step by Step
02.2017 - 06.2018
- Provide 1:1 and small group instruction to children with autism, following individualized treatment plans.
- Organize instructional materials and ensure easy access to reinforcement tools.
- Monitor and track progress on IEP and treatment plan objectives.
- Conduct preference assessments and provide reinforcement as directed.
- Implement behavior plans and skill sets as per supervisor guidance.
- Recognize when interventions are needed and adjust programs accordingly.
Prior Authorization Representative
Express Scripts
05.2014 - 02.2017
- Was selected by our largest client Anthem, who based their decision on our quality scores, handle time of every call, and attention to detail, to be on the Center of Excellence team (handled authorization for Anthems main clientele.)
- Authorized patient medication
- Treated every caller in a friendly manner
- Receive inbound calls from Pharmacies, Doctors Office, and Patients
- Made outbound calls to Pharmacies, Doctors Office, and Patients
- Obtained patient information such as diagnosis, chart notes, and patient medical history
- Followed very strict HIPPA guidelines.
Nutrition Technician
Marion General Hospital
10.2013 - 04.2014
- Followed strict diet orders and different diets for each patient
- Provided one on one customer service with all patients
- Went to each room to get orders for each meal that followed their diet
- Maintains a safe and therapeutic patient care environment
- Demonstrated competence in providing care and services to patients based on the patient’s age specific and/or functional needs
- Followed proper dating/labeling policies and procedures
- Alerts supervisors of any questionable products
- Recognizes basic diets by color/code if applicable.
Caregiver/ Personal Care Aid
RHAM
03.2013 - 09.2013
- Provided care for mentally disabled adults
- Had to perform personal care to meet each client
- Help clients take showers, use the restroom, cook, clean, take clients on outings, and make sure that each client has their medication
- Correctly document each outing and if the client had their medication
- Server
Education
High School Diploma -
Elgin High School
Marion, OH05.2012
Skills
- Skilled in Microsoft Office
- Documentation and Recordkeeping
- Excellent Customer Service
- Attention to detail
- Time management
- Organizational skills
- Strong problem solver
Timeline
Employment Specialist
Goodwill
10.2022 - Current
Claims Analyst 1
Epiq
01.2021 - 09.2021
Front Desk Receptionist
Legacy Family Dental
07.2019 - 03.2020
Weld Quality Deform Associate
Honda
07.2018 - 07.2019
Behavior Technician
Step by Step
02.2017 - 06.2018
Prior Authorization Representative
Express Scripts
05.2014 - 02.2017
Nutrition Technician
Marion General Hospital
10.2013 - 04.2014
Caregiver/ Personal Care Aid
RHAM
03.2013 - 09.2013
High School Diploma -
Elgin High School
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